Industry solutions - Retail

Our highly functional point-of-sale (POS) module ensures that your customers are served effectively and efficiently while relieving staff of routine maintenance functions. This module works effectively in off-line and on-line environments and helps you connect remote retail locations directly to your central system. Modules combine seamlessly with our Distribution Suite, allowing you to manage the wholesale and distribution part of your business as well.

IBM and iTouch are working in partnership to deliver value based mobile solutions into the retail market. Our vision is to utilise the capabilities of mobile environment to provide visibility throughout the supply chain for organisations. This visibility can create opportunities for the business to enhance the service offerings whilst helping to lower costs through the value chain. The primary benefit of our solutions is that they give operational management the tools to help effectively improve their businesses. iTouch is a significant player in the mobile logistics arena with thousands of support, field-based workers.

IBM and Manhattan Associates provide Warehouse Management for Windows (WMW) – the latest extended supply chain execution offering in our solution suite. WMW's core design strategies have been focused on building a system that takes advantage of advanced Microsoft technologies, especially .NET, and positions the product to grow with our customers. Concepts like faster implementation timelines, streamlined implementation services, flexible system setup, rapid deployment, promoting client ownership and easier product upgrades have been focus areas since the inception of the product. All of the above is centred on two central themes – ease of use and lowering the total cost of ownership.

The IBM and Oracle relationship allows you to benefit from joint IBM/Oracle development, technology integration and services collaboration. This includes a vast array of solutions and offerings that both organisations jointly provide. Applications offered include Oracle eBusiness Suite, G-Log, Retek, iFlex, ProfitLogic, PeopleSoft, JD Edwards and most recently Siebel range of product lines-to create insight-driven enterprises that stay competitive by basing their decisions on accurate, timely information.

IBM and Pronto Software solutions always use thin client architectures to minimise network and desktop resources. Pronto Software utilises IBM server and retail hardened infrastructure to maximise reliability and deliver the performance and stability its applications rely on. Pronto Software clients see rapid Return On Investment (ROI) and smoother, more efficient implementation using IBM's proven industry experience and support.

IBM and SAP offer the 'SAP for Retail' portfolio of solutions that are tailored to the specific standards, processes, and challenges of the retail industry. They can deliver rich functionality and productivity-building tools throughout your organisation and because they're modular in nature, our solutions give you the flexibility to select the building blocks you need and implement them quickly. And because they offer easy integration and scalability, SAP for Retail solutions are an investment you can't outgrow.

IBM and SSA's Supply Chain Management (SCM) solution is what you need to help synchronise cycles of demand, supply, and product - so that your supply chain can rapidly get product to customers wherever they are, and/or find new manufacturers or suppliers with the available capacity to handle pent-up demand. Whether your direction is upstream or downstream, the result is an adaptive supply chain that helps you win customers and market share while improving revenue and profitability.

IBM and Viewlocity together deliver a solution which recognises that companies widely viewed as running the world's most finely tuned supply chains are now learning how to adjust their operations "on the fly." Realising that the best forecasts are often only 75% accurate, the Viewlocity and IBM partnered solution helps companies identify "Value Points" where, as information and goods are moving through the supply chain, adjustments can be made during brief "Decision Windows" to increase profits and raise customer service levels. As a result, Viewlocity is the most widely deployed product of its type on the market today.

IBM and Sterling Commerce are able to provide a number of Multi-Channel Integration Solutions with one example being our Multi-Channel Order Management Solution (MCOM) which coordinates the fulfilment of customer orders. MCOM enables retailers to take orders from all sales channels and satisfy them through the most cost-effective fulfilment channels.