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Industry solutions - Wholesale distribution
Customer relationship management (CRM)
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Help to improve your bottom line by strengthening customer loyalty. Customer relationship management (CRM) solutions can help you cost-effectively identify, acquire, develop and retain your most profitable customers.
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We have developed business partner* relationships with established, best-of-breed CRM solution providers. Their solutions, coupled with IBM® products and services, deliver the cost-competitive, scalable and secure infrastructure you need.
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Learn more about the broad range of IBM and IBM Business Partner CRM solutions designed for the Wholesale Distribution industry by contacting IBM Business Solution Specialist to discuss which solution best matches your business needs. |
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IBM and IBS
IBM and IBS provide integrated supply chain and customer relationship management software. Our primary focus is wholesale distributors, as well as sales subsidiaries of multinational manufacturing companies. Our software covers collaborative sales and procurement, customer service, order management, inventory management, business performance measurement, financial control and demand-driven manufacturing. Integrated tools for business analysis, planning and control help our customers improve profits and focus on critical success factors. The IBS supply chain solution meets the highest demands for short response times and large transaction volume handling. Our solutions are developed to help our customers increase profitability by boosting sales, reducing costs and tied-up capital, shortening lead-times, improving customer service, increasing process efficiency and accessing information in real-time to support strategic decision making.
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IBM and Intentia
IBM and Intentia's CRM solution helps you manage your customers throughout the entire customer life cycle via its components covering sales management, rental management, service management and sales force automation. The solution covers a broad range of activities from marketing relations to common product development, distribution, rental and after-sales service.
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IBM and Markinson
IBM and Markinson together provide key end-to-end software solutions and services to supply-chain companies in the mid-market. Our difference is focus. With increasing competition in all markets, it's vital to have solutions that empower your company to achieve its very best. Markinson's range of products for the automotive supply-chain industry include solutions for Enterprise Management, Business Intelligence, Customer Relationship Management and eBusiness.
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IBM and Pronto
IBM and Pronto Software offer fully integrated solutions for key business functions including: Financials, Manufacturing, Project Costing Management, Service Management, Relationship Management, e-Business, Facilities Management, Business Intelligence, and extended Supply Chain Management incorporating advanced warehouse management; scanpack; EDI messaging gateway; radio frequency processing; transport carrier interfaces; and now EANnet compliant data synchronisation capability.
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IBM and TMS
IBM and TMS offer two integrated Enterprise Management Software solutions, Bookmaster and Powermaster, that incorporate fully integrated Warehouse Management, e-Commerce, Business Intelligence, CRM, 3PL and POS Retail Management solutions. The solutions also incorporate a number of specialised modules and features, including Returns Management, Rebates, Warranty & Service, Distribution Requirements Planning, Manufacturing, Royalties and Book Production.
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| Need help finding a solution? |
| Call us at 132 426 and ask for Wholesale Solutions or email an IBM Business specialist.
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*'Business Partner' is used informally and does not imply a legal partnership.
The information on this page has been provided by IBM business partners. IBM is not in a position to verify the accuracy of the information or any claims made by third parties. Subject to any rights which may not be excluded or limited, IBM makes no representations or warranties regarding non-IBM products or services. |
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