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IBM Solutions Partners

NewsPage

About NewsPage

NewsPage NewsPage provides mobility applications including mobile customer relationship management (CRM), logistics and field maintenance applications that enable companies to engage, transact, fulfil and service their customers while 'on-the-go'. Today, their applications cover the courier, logistics, distribution, fast moving consumer goods, tobacco, pharmaceuticals, industrial, field maintenance, law enforcement and financial verticals.

Over 40 industry leading and Fortune 500 companies have invited NewsPage to implement mission critical mobile solutions, in more than 10 countries around the world. These visionary organizations recognize NewsPage expertise in offering innovative and customer centric applications, to significantly improve their work processes.

NewsPage's technological platform is independent of any operating systems, mobile devices, enterprise systems and wireless data networks. NewsPage's range of applications is now fully compliant with the IBM middlewere, such as DB2 and WebSphere.

A recent success story is Fresh n Natural, a distributor of fruit beverages here in Singapore. Over the last 12 months, Fresh n Natural has seen a dramatic increase in the demand for their products. This surge in demand has placed a strain on its highly manual order taking process, as a result of which the company is unable to cope with the sudden increase in orders.

After a long and comprehensive decision making process, Fresh n Natural decided to automate their order taking and delivery process by introducing the EXPRESS mobile sales force management application:

"We were very careful in deciding on the mobile application that we wanted to deploy. We considered the track record, industry expertise and strength of each and every potential solution. NewsPage was the clear winner." Melvin Neo, Managing Director, Fresh n Natural.

Besides this local success story, IBM and NewsPage are working together internationally to market and implement the NewsPage range of mobile applications. Another example of this very successful joint venture, is the deployment of the EXPRESS mobile sales force management for the pharmaceutical division of Diethelm Keller in Thailand.

The Mobile Applications


The Mobile Solutions

EXPRESS

The NewsPage EXPRESS mobile application offers a revolutionary automated sales system, combining the convenience of a mobile handheld device, which enables your sales person to plan sales routes, prepare proposals and take sales orders while away from the office, with the power of wireless technology. EXPRESS facilitates real-time interaction between the front-line and back-office personnel with the objectives of improving the sales process, customer service and operational performance.

EXPRESS empowers the sales team with features such as customer profile, historical sales performance data, product details, accounts receivables aging, price list, inventory levels, and an excellent user interface on a easy-to-use handheld device. With these information at his fingertips, your sales person can now respond to your customer by instantly identifying and meeting his needs. As an additional benefit, you can also use EXPRESS to analyze sales performance and conduct market survey. To keep you ahead of your competition!

Utilizing the EXPRESS application results in more sales calls, shorter sales cycles, higher sales revenue, lower inventory requirements as well as less paperwork and lower administrative costs.

EXPRESS is designed specifically for the following industries;

  • Fast Moving Consumer Goods (FMCG)
  • Tobacco
  • Pharmaceutical
  • Industrial
  • Market Survey/Intelligence

TRACKS

The NewsPage TRACKS mobile application is a state-of-the-art wireless job dispatch, pick-up, delivery and field maintenance automation system. TRACKS facilitate real-time information exchange between your field workers and the back-office. With access to accurate, quick and relevant information, your field workers now have enough information to successfully complete the assigned job at the first go, while at the same time the manager has complete operational visibility of all activities being performed in the field.

TRACKS uses two-way communication technology to streamline your field pickup, delivery and maintenance processes providing information such as customer details, job history, warranty and spare parts information on-the-go. TRACKS also enables electronic proof of delivery, online track and trace and automates the dispatch and acceptance of job instructions.

TRACKS is an easy-to-use tool, which shortens the response time, optimizes your field force or fleet size, and eliminates unnecessary paper work and errors. By wirelessly integrating your field force with the office, you can realize the benefits of enhanced customer service, improved communication, increased productivity and complete operational visibility.

TRACKS is specifically designed for the following organizations;

  • Courier, logistics and transportation companies
  • Field Service Operations companies (e.g. air conditioning, lifts, utilities etc)
  • Emergency and fast response service companies
  • Maintenance, Repair and Overhaul (MRO) service organizations


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Customer stories

Fresh N Natural