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GTS
What we do
By adding Services to Hardware and Software, Global Technology Services (GTS) provides consulting and technology services. Within GTS we have three distinct business lines: Strategic Outsourcing; Integrated Technology Services; and Maintenance and Technical Support.
Strategic outsourcing
Through the management of our clients' IT environment, we improve, enhance and transform their business, creating significant cost and performance efficiencies.
From data centre to desktop, network to help desk, our 3,800 strong team delivers solutions for today that prepare businesses for tomorrow, helping our clients become more responsive, resilient, variable and focused. Through the management of their IT environment, clients want us to:
- Improve their business
- Combining deep technical expertise and proven toolsets, we help customers better manage their current IT systems, improving productivity, lowering costs and providing guaranteed performance levels. - Enhance their business
- By tapping into our vast intellectual capital, proven methodologies and market-leading technologies, we take customers' IT systems and processes to the next level of efficiency, flexibility and return on investment. - Transform their business
- Through a dynamic approach to IT, standardising infrastructure, and tightly integrating IT and business processes, we transform the way organisations operate. They become responsive, customer-oriented and rapidly adaptable to change. We call this business on demand.
Integrated technology services
A market leader in IT Services, GTS offers a comprehensive set of global infrastructure and systems management services that range from assessment, strategy and design to implementation and operational services. GTS helps companies optimise IT investments, improve performance, achieve availability objectives and avoid problems that can cost time and money.
Infrastructure Access Services - We assist our customers with a range of IT infrastructure solutions that include planning, design, procurement, installation, relocation and migration services for the IBM eServer range, networking vendors and software such as MQ Series, WebSphere, DB2, Tivoli and Linux. We also help to reduce the complexity in our customers IT infrastructure by using specialist skills, experience and methods.
Infrastructure Management Services -IMS focuses on helping clients improve business continuity and resiliency through security-rich data storage and server management. Service product lines include: Business Continuity & Resiliency Services, Security & Privacy Services, Site & Facilities Services, Server Services, and Storage & Data Services.
Maintenance and technical support
Maintenance & Technical Support is unique in that it has just one, large and highly successful service product line - Maintenance and Technical Support Services.
GBS
Think you know a better way of doing things? "International Business Machines" may not say it all, but IBM does a lot. We're still leading the world with best-in-class technology, but we're the world's largest business consultancy too. With operations in 160 countries across 17 industries, you will make a real impact-by solving complex business issues for the world's leading clients, and by giving them an advantage in the market.
Software Group
Who we are
IBM's Software Group has the dominant market share in groupware products, enterprise messaging, transaction processing, and enterprise systems management.
It takes powerful software to create and sustain an e-business and it's not the kind you can buy off the shelf. But it's what IBM Software delivers its customers every day - and what's made us the leader in our field.
Associated with IBM are two key areas:
Lotus Corporation developing software products and support services which allow businesses and individuals to communicate, access information and work collaboratively over a network.
Tivoli as a leading provider of IBM's software portfolio, maintains a distinct brand in the marketplace as leading provider of software which helps maintain the health and availability of company's e-business infrastructures.
Key service
- Working with clients to determine the right strategic approach to software integration
- Developing tools and components
- Delivering e-business applications
- Managing secure networks
- Systems management
Professional areas
- e-commerce
- Knowledge Management
- Database
- Systems Management
- Supply Chain Management
- Programmers
- Web Developers
Sales & Distribution
Who we are
It's our goal to lead in the creation, development and manufacture of the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics.
Our worldwide network of IBM solutions and services professionals translates these advanced technologies into business value for our customers.
Candidate charter
At IBM we understand that when embarking on the search for a new role for the first time or considering a career change, it can be a daunting and challenging time. The recruitment team at IBM understands and appreciates this process, and the anticipation it creates.
The following candidate charter outlines our commitment as recruiters at IBM to you the potential new hire, and a brief insight into our recruitment process. We commit to acting with integrity and lawfully in line with the regulations that govern our recruitment and hiring activities.
Our team intends to provide a smooth and transparent hiring experience for each individual and clear communication channels throughout the hiring process.
Our commitment to you the candidate is that IBM operates Professionally throughout every step of the hiring process.
- Open Communication Channels
Once your CV is received for a role at IBM a response will be generated via our automated tool to acknowledge receipt of your CV. If suitable for a position you will be contacted by a member of our recruitment team to organise a face to face or phone interview as a first round. The recruitment team will assess your suitability for the position in terms of competencies, skills, experience and other job related criteria. We will conduct behavioural and competency based interviews to determine depth of experience as it relates to the current position and other suitable opportunities at IBM Australia - A Smooth Recruitment Process
Your CV will be reviewed by our recruitment team once you have applied for a role at IBM, You will receive notification via an automated email from the recruitment desk that we have received your CV.
We will assess your skills based on past and current experience both functional and technical and commit to providing you with guidance in your pursuit of a role at IBM. However, due to the number of applications we receive you will only be contacted directly by a member of our recruitment team for an interview should your qualifications match one of our open vacancies. - Commitment to maintaining your Privacy
Once you have applied for a position at IBM your CV will be treated with complete confidentiality, the recruitment team will have access to your details via our database and only the hiring manager for the role you have applied for will have access to your CV. - Commitment to Diversity
As an Employer of Choice, IBM strives to continuously aim to maintain a diverse culture. IBM Australia operates with the understanding that each individual hire has a talent which contributes to the productivity and success of the business. It is our policy to recruit based on your qualifications only, we do not discriminate based on race, religion, disability, sexual orientation, marital status or age throughout any of the recruitment process or once you have joined our organisation. - Enhancing the Candidate Experience
As we are committed to improving the hiring experience for you at IBM and we are keen to receive feedback in this process. Throughout the year we carry out candidate surveys to gain some insight into your thoughts on the interview, hiring and onboarding process. If you receive one of these surveys we would appreciate you taking the time to complete it so we can ensure that our process has been effective. - YOUR Commitment to IBM
We understand that throughout the interview/recruitment process your circumstances may change. We ask that you provide IBM with accurate and up to date information so that we are able to manage the expectations of our business. Please provide us with honest feedback following your interview and any relevant paperwork around your eligibility to work in Australia or New Zealand. It is important that should you no longer be looking for a new role with IBM that you notify your recruitment contact immediately.
Frequently asked questions
- What can I expect at an IBM Interview?
You can expect a minimum of two interviews if you are selected as having suitable experience for the position applied for. In most instances you will have an interview with a member of the recruitment team and the hiring manager; your skills will be assessed in terms of experience, skills and competencies in relation to the role. - How can I better prepare for my interview?
It is important that you attend an interview at IBM with a thorough understanding of the position applied for and some knowledge of IBM. If you are able to secure information via the internet about the business unit in which the position sits this would be advantageous. - How long does the process take before a decision is made?
The length of the recruitment process can vary depending on the role applied for. Following your initial interview you will hear from a member of the recruitment team within a week. Typically the entire hiring process can take between 4-6 weeks, however this will vary depending on the role and other influencing factors. Should your application be unsuccessful we will maintain your details on file for future opportunities. - What Salary is IBM Offering?
The salary and benefits offered by IBM Australia reflect our view that as a knowledge and service business, the skills and contributions of our people are critical to our success and that the collective efforts of our employees deliver value to clients. IBM's total compensation approach aims to offer employees an overall set of comprehensive employment programs competitive with the market. Total Compensation includes Cash Compensation and Benefits as well as services which employees receive in return for their valued contributions at IBM. - What additional benefits can I expect as an IBM employee?
At IBM Australia we believe it's important to have a wide range of employee benefits in place to help you achieve your best, both professionally and personally. The full range of benefits we offer are grouped under four broad categories of 'Your Money', 'Your Career', 'Your Life' and 'Your Health'. This reflects our commitment to helping you build a rewarding career and balanced lifestyle, with the opportunity to make a real difference through your work.
Your Money: Eligible for inclusion in superannuation fund dedicated to IBM employees, Bonus Program, Awards, Discounts, Salary Continuance and Life Insurance, Car Plans, Employee Referral program, PC Discounts and many more...
Your Career: Career Paths at IBM, Manager Development Programs, Talent Programs, Technical Networking Events, Individual Development Plans etc...
Your Life: Diversity Programs, Flexible working arrangements, Various Leave options, Access to Work life Essentials Portal, Elder Care and many more...
Your Health: Annual Health Assessments, Free Flu Vaccinations, Employee Assistance etc... - If I accept an offer, how soon will I need to start at IBM?
Should you be offered a position to join IBM it will depend on your current contractual arrangements and the requirements of our business as to when you will join the organisation. - What is the criterion for the graduate program?
- University results to be a credit average or above
- Must be an Australian Citizen or Permanent Resident
- Must have completed degree within last 18 months
- No more than two years relevant work experience.
Why IBM?
Why should you work at IBM? You thrive on being challenged, and interacting with diverse people with unique perspectives, who are at the top of their game. You seek new opportunities, and embrace change. You want to:
Work for the world.
It’s possible at IBM. Global integration is the way we drive real results for clients in the 170 countries we serve. That means ensuring that the right people are in the right place at the right time — in real time. At IBM, there are many ways to be the “right” person. Cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself, without ever having to leave the company.
More to explore: The globally integrated enterprise (US): IBMers describe what they do on a global scale and what it's meant for their lives and careers.
Work, your way.
Global innovation demands diverse employees and attractive work/life initiatives that sustain, and retain, them. It means getting work done in the best possible way, with a focus on business results, and not where and when people do their work. IBM gives you the power to design your workday, and your life, according to your unique style and needs.
More to explore: Diversity matters (US) at IBM.
Be a true IBMer.
IBM’s company values provide the foundation for everything we do. It’s our creed, that every IBMer helped create, and it translates into serious business, namely, dedication to clients’ success, innovation that matters, and trust and personal responsibility in all relationships.
More to explore: IBM values at work (US).
Make a difference.
IBM leads the business world in corporate and environmental responsibility. At IBM, you can give back to the world using cutting-edge technology to help us address some of society's most complex problems.
More to explore: IBM’s commitment to Corporate Citizenship (US).
Start realizing your professional — and personal – potential at IBM.
University students
You’ll be joining a company that brings together more people from diverse backgrounds to solve real problems for companies all over the world. Whether you’re an undergraduate or post-graduate, we'll help you turn your years of study into tangible achievements through a vast array of global career opportunities and development programs.
What do you want to do? Make it happen – at IBM.
Still have a couple of years before you graduate?
Now is the time to check into IBM’s professional work experience programs including co-ops and internships. We partner with colleges and universities to offer high potential students these sought after opportunities to gain real-world career experience.
What are the benefits of working at IBM in a student program?
Do good
Earn a corporate salary while helping emerging countries.
IBM is a company of people who constantly wonder about how they can make the world better. IBM’s Corporate Service Corps is one of many options available.
"[The program] is a corporate version of the Peace Corps," says Stanley S. Litow, vice-president of corporate citizenship and corporate affairs, IBM. "It provides a triple benefit. We as a company get leaders with a wider range of globally relevant skills. Involved employees get a unique set of leadership and development experiences. The communities we serve get some of IBM's best and brightest problem solvers."
Over the next three years, IBM will choose 600 “high-potential” employees from around the world, with a diverse range of skills, to perform top quality community service in developing regions in Africa, Asia and Eastern Europe.
Start a change in the world at IBM.
More to explore: IBM Corporate Services Corps Sparks Socio-Economic Growth (US).
Our values at work
IBMers value:
- Dedication to every client's success
- Innovation that matters, for our company and for the world
- Trust and personal responsibility in all relationships
In 2003, IBM undertook the first disciplined reexamination of our values in nearly 100 years. Through “ValuesJam” – an unprecedented 72-hour discussion on IBM’s global intranet – IBMers came together to define the essence of the company. The result? A set of core values – defined by IBMers for IBMers – that shape everything we do and every choice we make on behalf of the company.
The shared set of values helps us make decisions and, in the process, makes our company great. But their real influence occurs when we apply these values to our personal work and our interactions with one another and the wider world.
Do IBM’s values ring true for you?
Be part of a company you can be proud of — start at IBM.
More to explore: Our Values at Work (US).
Best & Brightest
The IBM culture is one that prizes intelligence and innovation. IBMers are inquisitive people motivated by high achievement. And it shows.
In addition to five Nobel prizes, IBM researchers have been recognised with seven U.S. National Medals of Technology, five National Medals of Science and 21 memberships in the National Academy of Sciences.
IBM Research has more than 59 members of the National Academy of Engineering and well over 300 industry organisation fellows. The company has seen eight inductees in the National Inventors Hall of Fame.
And, for each of the past 15 years (1993—2007), IBM has been granted more U.S. patents than any other company. IBM has invested approximately $5 billion per year in research, development and engineering since 1996, and has a current active portfolio of over 40,000 patents worldwide.
Will you be IBM's next great hire?
Start fulfilling your life’s calling at IBM.
More to explore:
SOCIAL NETWORKING
Real people, real-time.
Even in a company with over 386,000 employees in more than 170 countries, collaborative technology and tools have enabled IBMers to connect to each other, and feel a sense of belonging within the IBM global team.
Collaboration tools enable IBMers to reach out to colleagues, build a sense of community, and respond to challenges that cross the boundaries of the company, to capitalize on the vast network of IBM experts at all levels around the world.
IBMers today are using the latest Web 2.0 technology to take information sharing and team building to a whole new level, in turn driving performance, innovation and business growth. On a typical day, IBMers exchange e-mail and instant messages, search the company's global employee phone directory, attend virtual meetings, and socialise via online clubs and Facebook-like internal websites.
More to explore:
- Business Solutions: Playing well with others (The Wall Street Journal) .
- IBM’s Webbie World (Forbes.com).
Start collaborating with the experts at IBM.
BIG BLUE GOES GREEN
Today we face many environmental challenges: the need for clean water and air; affordable and reliable delivery of energy; the dwindling supply of fossil fuels; the reality of climate disruption and its implications for future generations.
Society’s energy- and climate-related issues are at the top of our strategic agenda. At IBM, we recognise that information technology plays an extremely important role in solving these global issues. We’re striving to make our existing products and processes more efficient and develop new innovations to ultimately lessen the impact on the environment.
What can you do for the environment?
Start transforming the face of the planet at IBM.
More to explore:
THE NEXT FIVE IN FIVE
While many companies are talking about innovation, IBM is getting it done. IBM’s second annual “Next 5 in 5” report forecasts the five innovations that will change the way we live, work and play in the next five years. Predictions ranging from super-smart cell phones, to total traceability of everyday foods, are culled from IBM research lab projects, IBM business think tank insights – and IBMers around the world.
Start something great at IBM.
More to explore: IBM’s “Next 5 in 5” Report (US).
THE WAY WE THINK
What does it take to change the way the world works?
For nearly a century, businesses, institutions and individuals have sought a relationship with IBM because of the company's unique ability to conceptualise opportunities, to analyze developments and to re-imagine how the world could work. At the most basic level, IBM’s defining value over the years has not been our assets, our size or offerings. It has been the way we think.
“All the problems of the world could be settled easily if men were only willing to think.” – Thomas J. Watson
Start changing the way the world works at IBM.
More to explore: The way we THINK (US).
RIVERS OF DATA
Technology fights drought.
IBM and The Nature Conservancy are collaborating to conserve some of the world's great rivers by meshing extraordinary computing power and science-driven conservation.
The Nature Conservancy began the “Great Rivers Partnership” to help protect freshwater resources, transforming the way large water systems are preserved and protected. Now, IBM has joined the effort, providing high-performance supercomputing that allows researchers to simulate the behavior of river basins around the world. Information will help inform policy and management decisions that conserve the natural environment, and benefit the people who rely on these resources.
The project will initially focus on the large river systems: the Mississippi River Basin in the United States, Brazil’s Paraguay-Paraná River System, and China’s Yangtze River.
What will you do to help preserve the environment?
Start finding real solutions to the world’s environmental challenges at IBM.
More to explore: IBM, and The Nature Conservancy’s Great Rivers Project (US).
CYBERCOMMUTING
Since IBM first started experimenting with virtual worlds almost a year ago, progress has been rapid. We’ve already built virtual retail storefronts for Sears and Circuit City as well as new hire training environments for other forward-thinking clients. Our chairman, Sam Palmisano, even has his own avatar. IBM was the first company to host private regions of the Second Life Grid on its own servers, and is partnering with Linden Lab, Second Life creator, to develop open standards-based technologies that will enhance emerging virtual worlds.
We’re developing virtual commerce solutions through the use of a richer, more immersive Web environment, and solving business problems in ways never thought possible.
We’re even looking at the next generation of virtual, open community collaboration on the Web. We call it “3-D Internet,” and we believe it’s the next phase of the Internet's evolution.
Start doing business in a new way at IBM.
More to explore: