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Our Human Capital Management (HCM) practice is made up of over 2,000 experienced professionals in 42 countries helping clients create a responsive workplace and best-in-class HR function while aligning performance with strategic goals. We invest heavily in research and thought leadership to deepen client and employee understanding of today’s top HR and learning issues, as exemplified by our Global Human Capital Study, Center for Human Capacity, and IBM’s Institute for Learning and Organisational Performance. We deliver strategy, operations, process, technology and outsourcing to help clients get the best from and for their people.

IBM Global Business Services partners closely with key vendors such as Oracle, PeopleSoft, SAP, Kronos and Cognos to deliver world-class solutions.

Services and career opportunities

Our areas of focus—and your opportunities—include:

  • HR strategy & transformation — we enable companies to develop and sustain a high-performing Human Resources function that goes beyond the delivery of cost-effective administrative services to deliver the strategic insights the business requires.
  • Learning solutions — we align learning initiatives with organisational and business goals, develop learning strategies, training initiatives and governance models that deliver business benefit, and harness the power of technology to enhance learning and drive business performance.
  • Knowledge & Collaboration - we provide employees with seamless and immediate access to people, knowledge and expertise through world-class collaboration, knowledge management and learning solutions. We can help you drive innovation and efficiency by sharing knowledge and information across colleagues, partners and customers.
  • Workforce Transformation — we help our clients develop a connected workforce where the right people with the right skills and information do the right work at the right time. It focuses on:
    • Finding ways to connect and support a global workforce to operate productively.
    • Matching talent supply to demand over short-, medium- and long-terms, addressing issues such as demographic shifts.
    • Demonstrating ROI to the business

Learn more

Message from our HCM Leader

Wayne Peat

"'There has never been a greater need, nor better time, for our Human Capital Management solutions than today. We are working with many of leading companies helping them align their people & business strategies, develop a more effective and adaptive workforce and deliver differentiated HR services to their leaders and staff. It's all about the people - and our HCM team is No 1!"
- Wayne Peat, HCM Leader, IBM Global Business Services