IBM has business units and divisions that cover everything from IT support to HR consulting. From large scale IT infrastructure outsourcing to Research & Development. Whatever you want, it's here.
Global Business Services (GBS) - Consulting
As the world's largest consulting organization, IBM Global Business Services (GBS) partners with our clients to create and implement change that matters. Our business diversity offers access to resources that you won't find anywhere else:
IBM Consultants apply these strengths to business challenges and opportunities, giving our clients the ability to thrive in a complex world. From the business insight of strategy consulting and technical prowess of application services to business analytics and optimization-the opportunities are nearly limitless as a consultant at IBM.
GBS is committed to providing you with an exciting career. New entry-level consultants have the opportunity to join our world class leadership and development program Consuling by Degrees. The program provides you with tailored mentoring, training and practical experience to grow your potential and accelerate your career.
Global Technology Services (GTS)
By adding Services to Hardware and Software, IBM Global Technology Services (GTS) provides consulting and technology services. Within GTS we have three distinct business lines: Strategic Outsourcing; Integrated Technology Services; and Maintenance and Technical Support.
Strategic Outsourcing (SO)
Through the management of our clients' IT environment, we improve, enhance and transform their business, creating significant cost and performance efficiencies.
From data centre to desktop, network to help desk, our 3,800 strong team delivers solutions for today that prepare businesses for tomorrow, helping our clients become more responsive, resilient, variable and focused. Through the management of their IT environment, clients want us to:
Improve their business - Combining deep technical expertise and proven toolsets, we help customers better manage their current IT systems, improving productivity, lowering costs and providing guaranteed performance levels.
Enhance their business - By tapping into our vast intellectual capital, proven methodologies and market-leading technologies, we take customers' IT systems and processes to the next level of efficiency, flexibility and return on investment.
Transform their business - Through a dynamic approach to IT, standardising infrastructure, and tightly integrating IT and business processes, we transform the way organisations operate. They become responsive, customer-oriented and rapidly adaptable to change. We call this business on demand.
Integrated Technology Services (ITS)
A market leader in IT Services, GTS offers a comprehensive set of global infrastructure and systems management services that range from assessment, strategy and design to implementation and operational services. GTS helps companies optimise IT investments, improve performance, achieve availability objectives and avoid problems that can cost time and money.
Infrastructure Access Services - We assist our customers with a range of IT infrastructure solutions that include planning, design, procurement, installation, relocation and migration services for the IBM eServer range, networking vendors and software such as MQ Series, WebSphere, DB2, Tivoli and Linux. We also help to reduce the complexity in our customers IT infrastructure by using specialist skills, experience and methods.
Infrastructure Management Services - IMS focuses on helping clients improve business continuity and resiliency through security-rich data storage and server management. Service product lines include: Business Continuity & Resiliency Services, Security & Privacy Services, Site & Facilities Services, Server Services, and Storage & Data Services.
Maintenance and Technical Support
Maintenance & Technical Support is unique in that it has just one, large and highly successful service product line - Maintenance and Technical Support Services.
Internally, we have the same requirements as any large company in the areas of Marketing, HR, IT Support and Finance.
Externally, IBM's services cover technology delivery, outsourcing, software development, consulting, sales and distribution.
Through our different divisions, we impact almost every part of a client's business. Use this section to find out how you can too.
Software Group (SWG)
IBM's Software Group has the dominant market share in groupware products, enterprise messaging, transaction processing, and enterprise systems management.
It takes powerful software to create and sustain an e-business and it's not the kind you can buy off the shelf. But it's what IBM Software delivers its customers every day - and what's made us the leader in our field.
Associated with IBM are two key areas:
Lotus Corporation developing software products and support services which allow businesses and individuals to communicate, access information and work collaboratively over a network.
Tivoli as a leading provider of IBM's software portfolio, maintains a distinct brand in the marketplace as leading provider of software which helps maintain the health and availability of company's e-business infrastructures.
Development labs - new ideas = new innovation
The Australia Development Lab (ADL) develops and supports IBM software products. The Lab has skilled technical teams in locations around Australia, engaged in every facet of software product development and support. Their creative talents continue to be a driving force in bringing new products to market.
If software is your passion, then you should be excited by the range of opportunities offered by ADL - developing products and solutions for leading IBM software brands, from legacy operating systems to open source software.
Sales & Distribution (S&D)
Our worldwide network of IBM solutions and services professionals translates advanced technologies into business value for our customers.
It's the goal of IBM's Sales and Distribution division to lead in the creation, development and manufacture of the industry's most advanced information technologies - including computer systems, software, networking systems, storage devices and microelectronics.
Our worldwide network of IBM solutions and services professionals translates these advanced technologies into business value for our customers.
As one of the world's leading information technology organisations, we're involved in many large, mission critical, process-mature solution projects. Our specialist teams deliver across a wide range of activities, from programming, analysis, testing and database administration, to development and support of midrange and mainframe systems.
As an IT Specialist with us, you're likely to deliver across any of these areas and gain experience in a range of functions within a team environment.
The Systems & Technology Group (STG) and Software Group (SWG) work together to provide clients with On Demand business solutions.
On Demand Infrastructure Services - (OIS) provides clients with a range of outsourcing services including data centre, help desk, desktop, and network and e-business hosting.
In general, our roles cover most aspects of application delivery - including business analysis, programming, project management, testing and technical support. Technical roles may be varied, but could include web development, database administration, and testing, or involve technical consulting services with IBM Software, including SW installation, configuration, problem determination and code development.
Marketing's mission is to increase the IBM brand value in order to achieve business objectives.
We anticipate and assess marketplace opportunities, then develop and implement strategies and measurable plans that drive differentiated, customer - relevant offerings.
These are always supported by optimal routes-to-market, technical support, integrated marketing communications, processes and tools.
Our accounting team is responsible for all our accounting support, management reporting and financial analysis. In pursuing a finance/accounting career with us, you're likely to gain experience in: