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We offer enormous scope for talented individuals, with
career opportunities in some of the most advanced areas of
information technology. |
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| Business Consulting Services
(BCS) |
| The newly formed IBM BCS brings together the skills and insight of some of the best minds in business around the globe. More than 60,000 consultants and professional staff in more than 150 countries globally means we are the largest consulting services organisation delivering innovative business and technology solutions that address specific industry issues.
Our key solutions profile covers:
- Strategy and Change
- Customer Relationship Management (CRM)
- Financial Management
- Human Capital Management
- Supply chain and Operations
- Business Transformation Outsourcing (BTO)
- Application Innovation
- Alliances
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| IBM Global Services |
| IBM Global Services is a leader in delivering information technology services to the finance, industry and government sectors in the Asia Pacific region. It draws on the the skills of its professional staff to meet the evolving challenges that face its customers.
Key Services:
- Application Development
- Application Maintenance and Enhancements
- Systems Integration
- Site Services
- Distributed Systems Management
- Business Recovery Services
- Systems Management and Operation
- Information Kiosk Services
- Internet Services
- Networking Services
- Product Support Services
- Learning Services
- Business Intelligence
- e-business
If you would like more detail please visit the IBM
Global Services website. |
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| Strategic Outsourcing |
Through the management of our clients' IT environment, we improve, enhance and transform their business, creating significant cost and performance efficiencies. From data centre to desktop, network to help desk, our 3,800-strong team delivers solutions for today that prepare businesses for tomorrow.
Our services are integral to IBM's overall on demand strategy, which is all about helping our clients become more responsive, resilient, variable and focused. That's because clients don't want to just outsource their IT function - they want to know how we will improve and/or enhance and/or transform their business through the management of their IT environment. These benefits are the client value statements that we must embrace and deliver.
The services we offer to clients include:
- Data Centre
Our Data Centre services enable clients to become more responsive, flexible and competitive to meet their changing business needs and why we provide future-ready Data Centre solutions.
Our Data Centre services encompass the following areas:
- Mainframe, mid-range and Intel servers
- Storage services
- Output management services
- Desktop
Specifically our desktop outsourcing services deliver:
- Improved cost efficiencies and better cost predictability
- Enhanced business processes
- Better performance and availability
- A roadmap for the future - to an on-demand environment
- Network
Communication is essential to a clients business, that's why we guarantee high levels of network performance and availability. We do this through:
- Proactive 'performance and availability' strategies
- Enhanced business processes
- Highly secure network environment
- Cost efficiencies and better cost predictability
- A roadmap for the future to an on-demand environment
- Help Desk
We deliver the highest levels of client service and support whilst achieving the quickest response levels possible.
We deliver this through:
- Higher levels of customer service and support
- Faster response levels
- Better performance and availability
- A path to on-demand business
- Hosting
With e-Business Hosting (e-BHS), clients can stay focused on their core business while quickly subscribing to an array of robust, security-rich, scalable and standards-compliant IT capabilities delivered over the network as services. Clients can select from management services centred around hosting and storage or from core infrastructure services which include document exchange and content distribution capabilities.
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| e-business Innovation Centre |
The IBM Innovation Centre is located in Australia and takes e-business to the next level. The leading e-business integrator houses the knowledge and expertise of some of the worlds best web integrators and system integrators working shoulder to shoulder to create next generation business solutions. The centre positions IBM to deploy skills on leading-edge projects for customers, which includes:
- E-commerce
- Customer Relationship Management
- Supply Chain Management
- Business Intelligence
The centre facilitates e-business work for employees, partners and customers in other locations in Australia and indeed across the region. The Centres for IBM e-business Innovation bring together a diverse pool of some of the best and brightest minds in the industry to fulfil the need to create from business consulting to creative design to infrastructure and systems integration to ongoing management
Visit the IBM e-Business Innovation Centre website (U.S).
Professional Areas:
- Information Technology
- Business Technology
- Information Architecture
- Communication Technology
- Computers and Information Management
- Design (Graphic)
- Media & Communications
- Creative Arts · Media Arts and Production
- Design and Visual Communication
- Arts and Computer science
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| Global Financing |
| IBM Global Financing, is a wholly owned subsidiary of IBM, and operates in over 40 countries world wide. The offering provides total financing solutions for customers in all industries and for all information technology equipment including hardware, software and services. Professional Areas:
- Accounting
- Computer Science
- Commerce
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| Integrated Technology Services |
| In all the buzz about e-business, one fact is often overlooked. Putting it all together,and keeping it running is tough work. Somehow you have to integrate things like high-speed networks, network-based storage systems, application servers, edge servers, wireless protocols and an array of platform, integration and communication software.
The Integrated Technology Services team works with organisations to identify their unique, systems-related requirements. They'll support the entire life cycle of the organisation's system to keep it up and running so that staff can spend their time focusing on strategic issues.
Key Services:
Resilient Business Infrastructure Solutions
Building an infrastructure that can respond with flexibility and speed to any customer demand, market opportunity or external threat. Resilient Business and Infrastructure Solutions can help you obtain the desired level of resiliency in business processes and functions as well as help ensure that you have a stable and security-rich infrastructure.
Networking Solutions
In today's rapidly changing IT environment, the network is absolutely vital to e-business. More and more companies are demanding higher levels of network availability, reliability, and service levels. IBM offers a comprehensive set of networking and connectivity solutions to help customers deploy integrate and manage their complex, multi-vendor IT infrastructure.
IT Optimisation
IT Optimisation is a services based methodology for making an organisation's IT Infrastructure as fully functional or effective as possible to derive maximum value from the IT Investment. IT Infrastructure does not just encompass the hardware. IT Optimisation Services analyse an organisation's entire information technology (IT) environment, including data centres, networks, distributed systems, application diversity, organisation (people, skills, culture), help desk and IT management processes in the context of a full methodology-based engagement.
E-Transformation
IBM's e-Transformation Solution is an end-to-end program at work that consists of linked projects to build a capable, flexible and future-ready e-business infrastructure. It provides a rapid approach to enhancing IT Infrastructure value and leveraging corporate data.
Service Scalability
IBM's Service Scalability solution provides the hardware, software and services required to maintain organisations desired level of availability. From assessing the customer's availability requirements to designing and implementing availability services such as 24x7, this end-to-end solution is a necessity for all e-business Infrastructures. |
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| IBM Sales and Distribution |
| At IBM, we strive to lead in the creation, development and manufacture of the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics.
Our worldwide network of IBM solutions and services professionals translates these advanced technologies into business value for our customers. |
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| Enterprise System Group |
| Think of an Olympic Games website that scores a record 11.3 billion hits. Or imagine the amount of data and transactions that organisations around the world generate in a single day. And then think about the servers it takes to keep these systems up and running.
That's what the Enterprise System Group is all about. It makes, sells and develops the servers and computers that touch our daily lives in schools, airlines, banks, governments, companies and institutions. In fact, about 70 percent of the world's corporate data sits on an IBM server, making IBM the world's Number 1 server company.
Key products and services:
- zSeries® and S/390, the most reliable data transaction servers in the world that define the standard of enterprise computing
- pSeries® and RS/6000, the most powerful and technologically advanced UNIX servers
- iSeries and AS/400, high performance integrated non-UNIX servers
- xSeries®, Netfinity and NUMA-Q provide Intel-based UNIX and Windows NT solutions
- IT services include specialists in the field and telephone support through the Techline
Professional Areas:
- Computing Engineering
- Marketing
- Mainframe Systems
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| Finance & Accounting |
| The Accounting team has a wide area of responsibility. It undertakes all the accounting support, management reporting and financial analysis.
Key Services:
- Prepare monthly journal entries
- Analyse gross profit levels
- Analyse performance of revenue/cost matching
- Create monthly summary management reporting
- Reconcile ledgers
- Present accounting results to management
- Recommend improvements to the process or systems
Professional Areas:
- Accounting
- Commerce
- Business
- Finance
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| Human Resources |
| IBM has long recognised that the company's growth, innovation and success are based on respect for the individual and potential of each employee. That's why IBM has put in place a range of policies and programs that help people thrive and be the best they can be. Human Resources is the well-oiled machine that helps managers and employees make it all happen.
Key Services:
- Performance and Talent Management
- Skills Development
- Communicating HR policy through the Intranet
- Remuneration
- Information Hotlines
- Contractor Management
- Recruitment
- International Assignment
- Employee Relations
- Occupational Health and Safety
Professional Areas:
Specialists in areas such as
- Industrial Relations
- Change Management
- Training
- Recruitment
- Remuneration
- Benefits
- Development
- Human Resources generalists
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| Marketing & Communications |
| Working at IBM is all about communication. Whether it's how we communicate with each other inside the company or how we communicate with the broader community including customers and retailers, media journalists, politicians, government, industry and educational organisations, competitors and neighbours. Our Marketing and Communications team works in three groups known as Internal Communication (employee communication), Corporate Communication (Public Relations) and Integrated Marketing Communications (for external customers).
Key Services:
- Brand management
- Media relations
- Change management
- Employee information and education
- Consultant relations
- Advertising
- Direct marketing
- Promotions
- Internet/Intranet
Professional Areas:
- Brand Management
- Marketing
- Communications Strategy
- Writing and Editing
- Public Relations
- Presentation Skills
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| Corporate Affairs |
| IBM strongly believes that companies, like individuals, have a responsibility to put something back into the communities in which they live and work. Our Corporate Affairs business unit works to achieve this goal in a number of ways.
IBM worldwide puts an emphasis on supporting educational projects because we believe a company can only be successful when it operates in a successful community and communities can only be successful when they have a well-educated population.
Corporate Affairs is also responsible for fostering relationships with external constituents such as government and community leaders.
Key programs:
- Young Achievers. IBM employees volunteer time and skills to mentor year 11 students in the setting up of a business, making and marketing a product and running a business. The project allows students to gain an understanding of the workplace, and the various roles and skills needed to run a successful business.
- In Touch with Culture gives students, art enthusiasts and the general community greater access to cultural heritage. Examples include providing innovative solutions for the virtual art museum established by the Hermitage Museum in St. Petersburg, Russia. IBM also collaborated to create a virtual 3-D replica of a major work from the Renaissance period. The team used computerised digital technology to transform a 2.5 meter high marble sculpture into more than two billion bits of data. The result was shown as part of the Art Gallery of NSW's Michelangelo to Matisse exhibition.
- A World of Science. This joint IBM-New York Hall of Science project will establish an education website that links Australian students, teachers and enthusiasts with major science centres around the world.
- Sponsorship of the Australian Chamber Orchestra, the Australian Open Tennis, and Opera Australia.
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| Software Group |
| In Australia and New Zealand, the Software Group has the dominant market share in groupware products, enterprise messaging, transaction processing and enterprise systems management.
It takes powerful software to create and sustain an e-business. It's not the kind you can buy in a shop. But it's what IBM Software delivers its customers every day - and what's made it the leader in its field.
Associated with IBM are two key areas:
- Lotus Corporation developing software products and support services which allow businesses and individuals to communicate, access information and work collaboratively over a network.
- Tivoli as a leading provider of IBM's software portfolio, maintains a distinct brand in the marketplace as leading provider of software which helps maintain the health and availability of company's e-business infrastructures.
Key Services:
- Working with clients to determine the right strategic approach to software integration
- Developing tools and components
- Delivering e-business applications
- Managing secure networks
- Systems management
Professional Areas:
- e-commerce
- Knowledge Management
- Database
- Systems Management
- Supply Chain Management
- Programmers
- Web Developers
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| Industry Sectors |
| A fast and flexible response to changing customer needs, takes more than excellent technical and business resources. It demands an in-depth understanding of a client's organisation - and knowledge of the client's industry. This is where the Industry Sectors business unit comes into its own.
It explores and addresses needs within a range of industries including banking and finance, telecommunications, education, transport, government, healthcare and manufacturing.
Key Services:
- Developing and coordinating industry-specific solutions
- Helping companies manage their digital assets and
tap into new channels and revenue sources
- Developing applications and tools to enable and
enhance commercial applications on-line
- Marketing and supporting products and services ranging
from consumer desktops to complex business integration
services
- In education, transforming key instructional and
administrative processes with internet technologies
- Helping healthcare organisations put in place integrated,
secure, scalable networks that meets users' needs,
including patients' privacy
Professional Areas:
- Consulting
- Technical Services
- e-business
- Client Relationship Management
- Supply Chain Management
- Business Analysts
- Marketing
- Sales
- Support
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