Collective Intelligence Summit 2011

In 2011 The Collective Intelligence Event will open with a panel discussion led by Dr Karl Kruszelnicki on the key issue of productivity growth. The rest of the event will build on these issues through 2 distinct tracks:

Businessphere - Featuring presentations on key CHRO workforce imperatives, how you can combine business intelligence with social software, and productivity success stories from the Australian Bureau of Statistics (ABS), the Department of Justice and the Land and Property Management Authority.

Lotusphere - Featuring interactive demos and sessions on IBM productivity software to help you business become more social, mobile and able to deliver exceptional web experiences.

Time & Location	Description & Speaker(s)	Additional Resources
8:00 a.m. - 8:30 a.m. All Cities	Registration and Networking
8:30 a.m. - 8:45 a.m. All Cities	Welcome
8:45 a.m. - 9:55 a.m. (Presentations) 9:55 a.m. - 10:00 a.m. (Q&A) All Cities	Panel Session: Addressing Australia's Productivity Deficit Moderator: Dr. Karl Kruszelnicki Panelist: Iggy Pintado, Director of Marketing, Sustainability & Innovation at UXC Connect & Author, Heidi Ambler, IBM Program Director, Social Software Sydney/ Brisbane: Mac McIntosh, Associate Partner, Strategy - Collaborative Networks Melbourne/Canberra: Matt English, Partner, IBM Global Business Services	Panel Session Video Recording
10:00 a.m. - 10:30 a.m. All Cities	Morning Tea
10:30 a.m. - 11:00 a.m. All Cities	2010 IBM Global CHRO Study Find out what Chief Human Resource Officer leaders in Australia & across the globe say are their most important workforce imperatives… Sydney/ Brisbane: Mac McIntosh, Associate Partner, Strategy - Collaborative Networks Melbourne/Canberra: Matt English, Partner, IBM Global Business Services	Panel Session Video Recording IBM CHRO Study: Executive Summary IBM CHRO Study Self Assessment
11:00 a.m. - 11:50 a.m. All Cities	Creating an Exceptional Work Experience - ABS Whether it's enabling employees to interact in self-forming, distributed teams from peers through to customers and constituents - anytime, anywhere any place. A valued IBM Client will demonstrate how they're reducing the friction of work to increase productivity.	Exceptional Work Session Recording Techlines Debate: Is Email Dead? IBM Collaboration Assessment Tool
11:50 a.m. - 12:30 p.m. Sydney, Brisbane, Canberra	Creating an Exceptional Web Experience - Land and Property Management Authority Creating a Web presence that engages customers and constituents with your brand, will assist in driving brand awareness, preference & revenue growth. In this session a valued IBM Client will demonstrate their Exceptional Web journey.	Exceptional Web Session Recording IBM Websphere Portal Demo Forrester Report: CMO Must Connect the dots of online brand
11:50 a.m. - 12:30 p.m. Melbourne	Creating an Exceptional Web Experience - Department of Justice Creating a Web presence that engages customers and constituents with your brand, will assist in driving brand awareness, preference & revenue growth. In this session a valued IBM Client will demonstrate their Exceptional Web journey.	Webcast: Orchestrate digital initiatives to better the customer experience (link resides outside of ibm.com)
12:30 p.m. - 13:00 p.m. All Cities	Social Analytics - Connecting People and Information Together Utilising the power of Business Intelligence and Social software helps groups streamline and improve decision-making by providing capabilities for forming communities, capturing annotations and opinions, and sharing insights with others around the information itself.	Social Analytics Session Recording IBM Cognos 10 Technical Sessions Lotus Connections 3.0 Demo
13:00 p.m. - 14:00 p.m. All Cities	Lunch

Time & Location	Description & Speaker(s)	Session Videos & Resources
8:00 - 8:30 All Cities	Registration and Networking
8:30 - 8:45 All Cities	Welcome
8:45 - 9:55 (Presentations) 9:55 - 10:00 (Q&A) All Cities	Panel Session: Addressing Australia's Productivity Deficit Moderator: Dr. Karl Kruszelnicki Panelist: Iggy Pintado, Director of Marketing, Sustainability & Innovation at UXC Connect & Author, Heidi Ambler, IBM Program Director, Social Software Sydney/ Brisbane: Mac McIntosh, Associate Partner, Strategy - Collaborative Networks Melbourne/Canberra: Matt English, Partner, IBM Global Business Services	Panel Session Video Recording
10:00 - 10:30 All Cities	Morning Tea
10:30 - 11:00 All Cities	Get Social - Do Business Keynote An organisation’s business network is a system of people that is fundamentally changing from the ground up. Employees are using social media in all facets of their lives, including work and Customers are leading the conversations that define brands. Attend/view this session to learn more about how a Social Business embraces networks of people to create business value. Heidi Ambler, Program Director Social Software	Get Social - Do Business Session Recording IDC Report: IBM becomes a Social Business Techlines Debate: Is Email Dead?
11:00 - 12:00 All Cities	Better, Faster, Smarter: Using IBM Connections for Social Business Lotus Connections has become one of the fastest growing products in IBM history, enabling customers to leverage the knowledge of many, share content and expertise, and complete work faster. In this session, you'll see all of the social services of Lotus Connections in action including a premiere glimpse at the new features being planned for the next release. Ralph Klassen, Collaboration Solutions Architect	Using IBM Connections Session Recording Lotus Connections 3.0 Demo IBM Collaboration Assessment Tool
12:00 - 12:40 All Cities	It's A New Day In Your Mobile Life The Collaborative capabilities emerging from the Project Vulcan vision provide new ways to bring the ever more mobile organisations and individuals together. You will see how the IBM collaboration portfolio including Unified Communication and Collaboration, LotusLive, Symphony and our set of cloud based offerings can assist now and in the future. We will look at the value of integrating UCC into your applications and messaging and where rich media will enhance your collaboration efforts. Darren Belford, IBM Unified Comms Specialist Geoff Cates, IBM Social Software Specialist	A new day in your mobile life session recording Collaboration in the Cloud with LotusLive Demo IBM & RIM: Mobilising Businesses Worldwide
12:40 - 13:00 All Cities	Delivering the Exceptional with the IBM Customer Experience Suite IBM Customer Experience Suite is a new offering from IBM that helps organisations create highly engaging and differentiated web experiences that meet the evolving needs of today's customer. In this session, demonstrations will show how you IBM Customer Experience Suite can help your organisation deliver exceptional web experiences that are highly personalised, support online communities and deliver rich and engaging experiences. Stuart Duguid, IBM Portal Technology Specialist	IBM Customer experience Suite Session Recording IBM Customer Experience Suite Demo Forrester: Orchestrate Digital Initiatives to Better the Customer Experience
13:00 - 14:00 All Cities	Lunch