IBM Service Management and SOA Conference 2009
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| Time | Topic | |||
| 8:30 a.m. | Registration | |||
| 9:00 a.m. | Opening Leon BL Wee - Country SWG Manager |
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| 9:05 a.m. | Essential for a Dynamic Infrastructure Stuart McIrvine IBM Software Group, Tivoli Tivoli Solutions Strategy & Planning Marketing Manager |
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| 9:50 a.m. | Getting started with Service Management Michael O'mara IBM Sales & Distribution, Software Sales |
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| 10:30 a.m. | Tea break: 'Live' Performance - Exploiting New Opportunities with SOA and Service Management | |||
| Improving Service | Managing Cost | Managing Risk | ||
| 10:45 a.m. |
Service Excellence through Automation Catherine Palma, |
Optimising your Application Infrastructure with WebSphere Virtual Enterprise Charles Yeo |
Balancing Risk with Opportunity: Security Trends and Strategies for your Organisation Pierre G. Noel, |
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| 11:15 a.m. | Service-enabled Connectivity Kwok-Kee Kum WebSphere SW Lead Architect,IBM |
Creating an Energy Efficient Dynamic IT Infrastructure Stuart McIrvine IBM Software Group, Tivoli Tivoli Solutions Strategy & Planning Marketing Manager |
Gain Business Advantage by Building Resiliency Into Your Infrastructure (BCRS)
Linus L H Lee, Regional Service Product Line Manager, ASEAN Business Continuity and Resiliency Services (BCRS) |
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| 12:00 noon | Lunch | |||