IBM Performance 2011

The incorporation of real-time delivery of key performance metrics allows senior stakeholders to review the impact and results of those strategic decisions within a short time window, thereby increasing agility, reducing risk, and allowing the organization to rapidly respond to emerging business opportunities. In the session, our speaker will provide you a Business Analytics solution blueprint and demonstrate how to use analytics to outperform your competition through innovative ways.

SerYean Tan, Client Technical Executive, Business Analytics, IBM Asia Pacific

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Now, the economy leaves behind a legacy of greater risk and uncertainty. But with the right tools and disciplines, business performance can be accurately assessed, anticipated, identified and managed effectively. Attend this panel discussion to hear from the customers whose management teams are using analytics to prosper in spite of an environment of heightened risk. Hear customers discuss the ways they are using analytics technology to transform their financial processes, manage uncertainty, and drive efficiency and performance.

Andrew Ling, Group Director of IT and Supply Chain Management, Bossini International Holdings Limited
Peter Miao, Head of Information Technology, Hong Kong Housing Society
Gerhard zielinski, Chief Information Officer, Information Technology Department, Quality HealthCare Medical Services Limited
Szu Jen Lu, Senior Vice President, Information Technology, Sa Sa International Holdings Limited
KC Leung, Manager, Marketing Research & Information Department, Television Broadcasts Ltd

With all the challenges faced by the CFOs today, it's imperative to have a powerful planning tool to serve as a trustworthy compass. CFOs need to educate managers on the financial aspects of achieving strategic goals, monitor progress on plans and identify changes that require business realignment. This session describes how some banks in the World uses business analytics to track performance indicators to get a better understanding of planning process variables and inform decision makers quickly and accurately.

Store/branch operations are at the core of many sectors - whether it's a storefront or online. All are about the customer shopping experience. Management team needs capabilities to quantify and analyze the profitability by product-line and location, financial and operational impact of business decisions. In the session, you will learn the practices of applying business analytics on:

These help you thrive in the competitive world of consumer market.

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Quantifying Operational Risks and Automating Financial Disclosures for GRC
Governance, risk and compliance (GRC) have never been more important to leaders in the office of finance and beyond. In this session, you'll learn how customers are using the powerful capabilities of the IBM OpenPages Platform to reduce their operational risk and compliance burden. Besides, the speaker will also introduce an integrated reporting and disclosure management platform that automates the creation of content-rich internal reports, and complex regulatory and statutory disclosures.

Alan Chong, Senior I/T Specialist, Business Analytics, IBM Hong Kong

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Social Media Analytics: A Catalyst for Richer Customer Insight
Social media amplifies the "relationship" with customer in the silence mode. Its value lies in its ability to aggregate communities of interest, identify specific demographics and thus enable marketers to precisely engage their audience. Thus, a social media strategy seeks to carefully balance message and media with specific consumer segments. In the session, our speaker will show you the technologies to capture consumer preferences and opinions expressed through social media and apply predictive capabilities to identify new opportunities and determine patterns and propensities to influence and advocate.

Samuel Shiu, Senior brand Specialist, Business Analytics, IBM Hong Kong

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