Public organizations do face competing challenges: fewer resources to upgrade their services owing to budget constraints. Disparate IT infrastructures and siloed information hinders their communication and interoperability. Large volumes of paper information often go back decades and require manual processing. Compliance issues dictate them to meet certain specifications to protect sensitive data from internal and external threat, and be managed appropriately. With all these challenges, how should public organizations address them, and at the same time, improve service and efficiency for citizens, businesses and their own employees?
The answer is a full-featured Web portal that will not strain your resources!
| Time | Topic |
|---|---|
| 2:15 p.m. – 2:30 p.m. | Registration |
| 2:30 p.m. – 3:15 p.m. | Keynote : The Value of Portals and Web 2.0 |
| 3:15 p.m. – 3:45 p.m. | Web portals - the new gateway to Public Organization services |
| 3:45 p.m. – 4:00 p.m. | Break |
| 4:00 p.m. – 4:45 p.m. | Knowledge portals and the emerging digital knowledge workplace |