ITIL V2 vs V3

 

Ever wonder if your company may not be big enough to apply IT Service Management? In reality, nothing can be further from the truth.

Watch expert Ivor Macfarlane, a well-known force behind the genesis and development of ITIL and IT Service Management (ITSM), explain why companies of all sizes stand to gain as much or even more with the implementation of ITSM. In this third Webinar under the Meet The Expert series, Mr. Macfarlane will also discuss what the secrets of successful implementation that companies of all sizes needs to be aware of.

Episode3: Service management in smaller organizations

Click here to watch

 

Your next 2 steps

Wait, there's more! Take the next three steps to make ITIL part of your business success:

Step 1: Win a chance for a free book

All you have to do is to watch the video, and you earn a fabulous chance to win a free copy of the highly-rated ITIL V3 Small-Scale Implementation book. Written by Office of Government Commerce, the latest version provides a practical and a no-nonsense guide to get ITIL right with limited resources. Don't miss out on this exclusive chance!

Step 2: Contact us

Contact your IBM representative or call us at (852) 2825-7878 to understand how IBM Service Management align and integrate your IT and business objectives for optimal impact.

Missed an episode?
Catch up with the rest of the Webinars and gain from the gems of hidden wisdom from this exclusive interview with Ivor Macfarlane. To watch past episodes, click here.