In response to our client satisfaction survey and general client feedback, IBM has become more:
IBM employees have communication guidelines which include the time taken to respond to faxes and emails, in order to be responsive to our clients' needs.
You can speak to a real person at IBM 24 hours a day, 7 days a week through our switchboard. We also have operators available online at http://www.ibm.com/au through our 'Text Chat' or 'Call Me' options during our business hours.
You now have a single internet entry point to access all IBM internet hardware and software support. This makes it easy to: