Feedback to IBM

"Our results in Revenue, Profit, Marketshare and Customer Satisfaction determine our success or failure..... Being the best in class in Customer Satisfaction is not the result of any one person's effort - it comes from leadership, focus and passion at every level of the organisation"

Lou Gertsner (1998)

With that guiding principle, we would like to hear your feedback about your experience with IBM - your expectations and how we have measured up to them.

Please send your feedback to feedback@id.ibm.com

Thank you.