Functional Expertise
Sometimes the hardest problems to solve are the ones that touch so many areas of the business. Our consultants are well versed in specific functional processes that, done right, are the key to improving business performance. Read more about our exciting career opportunities and expertise across these functional areas.
Application Services (AI)
Join our Application Services (AS) team and help clients improve their IT effectiveness, leverage open standards and global development models, and define architectures and services that provide a foundation for performance and cost efficiency. IBM is a leader in the application services market and one of the fastest growing service providers in the industry. We offer opportunities to join our AS team in both Application Management Services and Application Innovation Services. Read about each in more detail.
Business Intelligence (BI)
IBM Global Business Services’ Business Intelligence (BI) practice is made up of more than 2,300 dedicated professionals around the world who take advantage of a common methodology, training curriculum and knowledge-sharing network for the benefit of our clients—and their own career development. As a leading BI system integrator, we operate on all continents, with consultants in 25 countries providing strategic services for clients in 17 target industries.
Customer Relationship Management (CRM)
With one of the largest Customer Relationship Management (CRM) practices in the world—over 4,400 professionals in GBS and more than 10,000 across all of IBM—our consultants truly make an impact, helping clients to integrate their sales, marketing and customer service functions, and improve sales performance across all channels. We partner with companies to improve customer loyalty and satisfaction, while reducing the costs associated with marketing, sales and service. We work with some of the world’s leading CRM software vendors including Oracle/Siebel/PeopleSoft, Chordiant and SAP.
Financial Management (FM)
IBM Global Business Services’ Financial Management (FM) practice is made up of more than 5,000 experienced professionals, who have served three-quarters of the global Fortune 50 and boast a strong record as advisors to CFOs and finance leaders. We work with clients to design and implement finance and accounting business transformation, process improvement and technology solutions across the enterprise. We help companies address the changing role of finance, better manage capital and profits, increase visibility of financial information, and maximise benefits of technology.
IBM Global Business Services is uniquely positioned in the Financial Management services arena, offering our clients the benefit of deep ERP and strategic vendor solutions with such leaders as Oracle, PeopleSoft, Siebel, SAP, KPMG, Hyperion, and Cognos.
Human Capital Management (HCM)
Our Human Capital Management (HCM) practice is made up of over 2,000 experienced professionals in 42 countries helping clients create a responsive workplace and best-in-class HR function while aligning performance with strategic goals. We invest heavily in research and thought leadership to deepen client and employee understanding of today’s top HR and learning issues, as exemplified by our Global Human Capital Study, Center for Human Capacity, and IBM’s Institute for Learning and Organisational Performance. We deliver strategy, operations, process, technology and outsourcing to help clients get the best from and for their people.
IBM Global Business Services partners closely with key vendors such as Oracle, PeopleSoft, SAP, Kronos and Cognos to deliver world-class solutions.
Business Analytics and Optimisation (BAO)
Business analytics and optimisation combines the substantial strengths of IBM in analytic methods and techniques, the ability of our research teams to solve problems of unprecedented scale and complexity, and the industry, business knowledge and skills of our consulting teams.
Oracle and PeopleSoft
IBM Global Business Services has the largest and most experienced team of Oracle, PeopleSoft, JD Edwards and Siebel consultants among global system integrators - 9,500 - plus global staff with thousands of engagements successfully delivered. We were the first organisation to develop a co-operative agreement with Oracle in 1987. IBM was named the 2005, 2006, 2007 Global Systems Integrator Partner of the Year (now Applications Momentum Award) by Oracle in the Americas. IBM is the first and only Award of Excellence recipient from PeopleSoft. We are also the world's largest Siebel integrator.
Packaged Software
In addition to Enterprise Resource Planning, we are among the leading integrators of function and industry-specific software package solutions. We have experience and client insight that can't be matched by leveraging our deep industry relationships and expertise gleaned from more than 350,000 engagements during the past 15years.
SAP
Join the largest SAP integrator in the world. With more than 14,000 SAP practitioners and 3,700+ SAP implementations worldwide, we help clients realize tangible business results. Maybe that's why IBM Global Business Services has been presented with many 'SAP Top Service Partner Awards’ in China, Malaysia, Australia over the past 3years.
Being a leader doesn't happen overnight. IBM was SAP's very first alliance partner. Thirty years later our award-winning alliance has engaged with more than 8,000 clients across a broad range of industries.
Strategy and Change (S&C)
IBM Strategy and Change (S&C) consultants help our clients transform their enterprise to seize industry opportunities by formulating successful strategies at the intersection of business and technology, and accelerating implementation through powerful change programs. Working with the Institute for Business Value and supported by IBM's global research and development community, we craft world-class industry thought leadership, such as IBM’s Global CEO Study and implement winning strategies leveraging our 3,500 strategy consultants worldwide.
Supply Chain Management (SCM)
Our world-class Supply Chain Management (SCM) team is made up of recognised experts with impressive credentials. They work in cross-functional teams to analyse every phase of the supply chain, from design to source to plan to build to distribute, in order to maximise performance and drive competitiveness for our clients. We have one of the broadest portfolios of alliances with leading and emerging supply chain vendors, including SAP, MRO Software, Inc., Dassault Systems and i2 Technologies.