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Customer case studies



The verdict is out. Our customers have spoken.

Our customers don't just buy servers from us. They buy years of expertise and trust. They buy IBM for performance, price and service. IBM is all about offering you the tools you need to help transform your organisation into an On Demand Business: Application flexibility, solution choice and innovative technology for extreme performance, outstanding scalability, reliability and security. And for customers who've had a taste of it, a feeling of wow!

Hear it as it is.
Our customers speak for us. We believe what they say about us is more powerful than any price, product and promotion story that we can put forward.

Client Stories
Automotive
TATA Motors

TATA Motors
IBM accelerates TATA Motors.
"The storage solution provided by IBM will enable us to protect the valuable data and the information generated from our CRM initiatives."

Bajaj Auto

Bajaj Auto
"We implemented SAP on IBM's power based servers. IBM met all time deadlines on delivery and installation and helped the ERP project go live on schedule. Our restructuring process was truly powered by IBM."
- Mr. Anil Khopkar, General Manager, Bajaj Auto

Banking
ING Vysya Bank

ING Vysya Bank
"Customers across the banking industry are becoming more demanding by the day, With the help of IBM's storage solutions, we are now an 8 AM to 8 PM bank, leading to a huge increase in customer satisfaction."
- V Viswanathan, Head- Information Technology, ING Vysya Bank.

HDFC Bank

HDFC Bank
"When we partnered with IBM to migrate our core banking onto new infrastructure, it was a big step for us - we are happy that IBM has ensured smooth transition and today more than 3000 users access the databases powered by IBM servers."
- Mr. Surya Prasad, VP IT, HDFC Bank

IndusInd Bank

IndusInd Bank
IndusInd banks on IBM.
"IndusInd Bank recognises that good client service involves anticipating customer needs and meeting them satisfactorily, using accurate data and reliable tools. Towards this end, we needed to deploy an IT infrastructure that would provide our staff with real-time access to overall customer information, so as to capitalise on cross-selling and up-selling opportunities - a need that IBM helped us fulfil."
- Bhaskar Ghose, Managing Director, IndusInd Bank

UTI Bank

UTI Bank
"We are one of the few banks in India that has built up a fully integrated centralised banking architecture to offer customers banking services anywhere, anytime. We believe that IBM solutions have truly enabled us with the capability to scale our IT infrastructure up or down to offer 24x7x365 service to our customers."
- Mr. P J Nayak, Chairman & Managing Director, UTI Bank

YES Bank

YES Bank
"Given YES Bank's aggressive business growth plans, multiple products roll-out and need for Online Straight-Through-Processing technology environment, IBM's 'Infrastructure-On-Demand' solution provides us with superior performance high-end servers and inherent scalability, offers an in-built protection and guarantees extremely high-levels of uptime which is critical for a banking institution like ours."
- H. Srikrishnan, Executive Director, YES Bank

Telecommunications
Hutchison Telecom

Hutchison Telecom
"We are happy with the professionalism of the IBM team as well as the quality of the IBM eServers pSeries. In our business, we cannot afford any downtime and having the IBM eServers at the heart of our infrastructure gives us peace of mind - knowing that our operations will continue to run like clockwork."
- Mr. Chandra Mohan, Group CIO, Hutchison India.

Healthcare
Zandu Pharmaceuticals

Zandu Pharmaceuticals
Zandu is a company that manufactures Ayurvedic products under the Zandu brand. Over 300 products are produced at manufacturing plants across the country. The company spends around Rs. 3 cores on research and development to constantly introduce, upgrade and standardise their products. Recently the US FDA accepted their application for a new drug for Parkinson Disease - HP-200 and clinical trials are starting soon.

Insurance
Aviva Life Insurance

Reliance Life Insurance Company Limited
The IBM team worked closely with Reliance Life to fully understand the existing infrastructure and strategy for the future. With the business roadmap clearly defined, the IBM team set about designing a solution that would meet not only the current requirements but would form the base for Reliance Life's expansions.

Aviva Life Insurance

Aviva Life Insurance
IBM adds more life to Aviva. "Aviva Life Insurance, currently ranked as one of the top 10 life insurers in India, believes that information technology is a key enabler for business growth. Aviva has chosen IBM as the preferred partner for all technology needs and has deployed advanced solutions in the enterprise server segment to achieve a sound framework and service delivery imperatives."
- Sanjiv Shah, Director, Information Technology, Aviva Life Insurance, India

HDFC Standard Life Insurance

HDFC Standard Life Insurance
HDFC Standard Life Insurance is a new Indian life insurance company that operates out of 52 locations. It offers clients a range of insurance plans to meet their savings, investment and protection needs. In the financial year 2002-03, the company registered a year-on-year growth of over 260%. It is also the first new life insurance company to declare its third successive bonus for participating policy holders.

Sahara India Life Insurance

Sahara India Life Insurance
Sahara India Life is the first private sector company in the domestic Life Insurance sector to go solo without any foreign partner. SILICL is promoted by Sahara India, a USD 7,000 million diversified conglomerate having varied business interests in Public Deposit Mobilisation, Housing, Aviation, Media & Entertainment and new forthcoming projects like Consumer Products, Information Technology, Hospitals and Agricultural products.

Birla Sun Life

Birla Sun Life
IBM gives strength to Birla Sun Life.
"Looking at volume, looking at the ruggedness we wanted, the response times...and the cost, we chose the UNIX systems, RS/6000 from IBM."
- M C Raisinghani, VP, Technology, Birla Sun Life.

CSI
TATA Consultancy Services

TATA Consultancy Services
Tata Consultancy Services Limited (TCS) is an information technology consulting, services, and business process outsourcing organisation. Part of the TATA Group, TCS is present in 33 countries across 5 continents. They are one of the world's leading information technology companies and have six of the Fortune Top 10 companies as their customers. TCS is also the first Indian IT company to cross two billion US dollars in revenues and half a billion in net profits.

Manufacturing
TITAN Industries

TITAN Industries
Titan Industries Limited is a joint venture of the TATA Group and Tamil Nadu Industrial Development Corporation (TIDCO). It is India's leading manufacturer of watches which it markets under the Titan and Sonata brand names. It enjoys a 25 per cent share of the total domestic market - more than three times the size of its nearest competitor - and close to a 50 per cent share among nationally recognised brands.

BPL-Sanyo

BPL-Sanyo
The two joint venture partners have had a relationship since 1982 and SANYO has provided latest technologies to BPL for colour televisions, refrigerators, compressors, washing machines, components, alkaline batteries etc. The BPL brand, sales, distribution, service, marketing and manufacturing infrastructure and SANYO´s economies of scale, global base, research and development, state-of-the-art technologies will propel the joint venture company to greater heights in the fast growing colour television market in India. The new joint venture between BPL and SANYO will start with colour televisions and soon explore entry into other consumer electronics product areas in India.



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Case Studies

Case Studies
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