Application Services

Join our Application Services (AS) team and help clients improve their IT effectiveness, leverage open standards and global development models, and define architectures and services that provide a foundation for performance and cost efficiency. IBM is a leader in the application services market and one of the fastest growing service providers in the industry. We offer opportunities to join our AS team in both Application Management Services and Application Innovation Services. Read about each in more detail.

Application Innovation Services (AIS) help IBM clients innovate and grow through systems integration and development services and applying advanced technologies and solutions. Our practitioners provide services for leading-edge, Web-based application development, enterprise integration, portal development, wireless and mobile technologies, and security and privacy. Within these services, our practitioners can grow their skills in a number of areas including the application of emerging technologies, IT Reviews, Project Management, Systems Design and Development, and Business Analysis. AIS leads the GBS services for SOA and the application of IBM software services.

Services and career opportunities

We provide services and opportunities for top technologists in:

• Emerging Technologies - be at the forefront of the IT industry and provide clients with innovative solutions through the use of emerging technologies.
• Complex Systems Integration - large scale, complex system planning & implementation through provision of services including Program and Project Management, Enterprise Integration, Package and Custom Application Integration, Business Process Modeling, Strategy and Roadmap, Architecture and Design.
• Service-Oriented Architecture Integration – provide clients with benefits of re-usable, open standards services through SOA offerings including SOA Strategy and Planning, SOA/Web Services Assessments and establishment of SOA Centres of Excellence. Benefits include simplified systems which in turn reduce costs of build and maintenance while also simplifying efforts to optimise system efficiency.
• Application development and wireless applications — implement custom built solutions to help clients achieve competitive advantage and cost efficiencies. Services include Evaluation & Assessment, Full Life-Cycle Services, Accelerated Solution Delivery, e-Commerce Applications, Testing, and Learning Development.
• Enterprise integration — manage complex, real-time integration demands. Help clients leverage their existing technical infrastructures while integrating the new services necessary to remain competitive, and apply your expertise in enterprise application integration middleware solutions.
• Portals, content and e-commerce — transform the information flow between user communities via desktop, Web and wireless applications, enhancing user experience by placing relevant information into a portal or e-commerce environment.
• Customer experience, branding and usability design — offer your insight and experience in brand strategy, brand governance, experience strategy, experience design, visual design, information design, multi-channel integration planning, kiosk design and development, user interface design, content strategy and development, information architecture, rich/dynamic media development, information design, usability testing and user experience application development.
• Security and privacy services — build trusted electronic relationships between customers, employees, business partners and shareholders.
• Enterprise architecture and technology — build enterprise architectures and complex e-business solutions for our clients. Take advantage of architectural assets, proven technologies, standardised architecture development discipline, and repeatable processes.
• Web 2.0 and Internet Solutions – become part of our Web 2.0 community and use your knowledge of the Internet and applied business concepts to provide our clients with successful Internet solutions for their business.

• Learn more about Application Innovation Services (US)

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Application Management Services (AMS) consultants provide leadership across the full range of services that allow our clients to leverage the value of the applications that support and drive their business. As clients struggle with the paradox of adding functionality, managing cost and gaining the necessary efficiencies to do both, AMS delivers the expertise across the entire applications spectrum to create, prioritise and execute the strategies required to help grow the business.

More than 8,400 applications professionals are engaged in the long-term management of all or part of our clients' application portfolios, with technologies ranging from the traditional to the most-leading-edge Web capabilities. The efficiencies and resulting budget savings that can be gained in the areas of new solutions, enhancements of existing applications, end user support and application maintenance make AMS a compelling option for our clients and an outstanding career opportunity for our professionals. And for you!

Services and career opportunities

Opportunities exist in the following areas:

• Service oriented architecture (SOA) — help our clients develop an end-to-end set of capabilities to design, implement and manage a security-enhanced architecture for their business processes and Web services. Enable clients to better align their IT systems with business goals, offer new revenue-generating capabilities, spend less time managing applications and services, enable reallocation of resources for strategic initiatives, reduce costs and become an On Demand Business.
• Legacy transformation — help enterprises glean more value from their existing legacy applications, implement new business processes and realize higher returns from their application investments. Offerings span the full spectrum of application services, including consolidation and migration, application integration, Web enablement, application renovation and specialised core services for banking, insurance and retail industry clients.
• Application portfolio services — offer a full range of application development, maintenance, support and related services for a client's portfolio of applications. May include application implementation and integration, application management, end-user support, portfolio planning and management application architecture management, software infrastructure management and complex project management.
• Custom application services — provide application outsourcing services for a limited number of high-cost or critical client applications, enabling higher service levels and lower costs than generally possible with in-house staff. Available for either e-business or traditional applications, this could include minor enhancements or development projects for outsourced applications as part of, or a follow-on to, an IBM custom application development and implementation contract, or where the application was developed by a third party or the client.
• Application management resource services — enable clients to lower the cost and manage the supply of application development and maintenance resources. We provide supplemental staff to meet the changing demands of business, as well as manage existing subcontractors to realize increased business value.
• Application management advisory services — help clients identify ways to improve and extend application development and maintenance delivery capabilities, by understanding their current capabilities, determining how to improve value of the application services they provide, and helping them transform their environment into a more effective organisation.

• Learn more about Application Management Services (US)

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Career opportunities at IBM

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  "I enjoy working at IBM due to the talented people that I work with. I gain personal satisfaction from working with the best and brightest people on some of the most challenging assignments. Working in Application Innovation Services allows you to work with the high performing teams using the latest technologies to solve practical business problems. There are always exciting projects to work on with IBM. "
  - Steve Bingham, AIS Leader, IBM Global Business Services

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  "Working in the AMS service line of GBS provides a unique chance to work with clients at heart of their organisation - their applications. You will be working with other highly skilled AMS professionals across different industries in a dynamic growth environment team that prides itself on client success."
  - Mark Hulme, AMS Leader, IBM Global Business Services