Research Collaboratory for Service Science
Research Collaboratory for Service Science
- Jonathan Shaffer, Amit Nandkeolyar, Nithya Rajamani, "Abusive supervision, job performance, and organizational citizenship behaviors: The moderating role of personality", 26th Annual SIOP Conference 2011
- K Balaji, Munish Goyal, N Viswanadham, “Resource Allocation under Flexible Demand and Supply for Services Organizations,” SRII Global Summit , 2011
- Nithya Rajamani, Deepa Mani, Sameep Mehta, Murthy Chebiyyam, "Quality, Satisfaction and Value in Outsourcing: Role of Relationship Dynamics and Proactive Management", International Conference on Information Systems 2010
- Manish Chauhan, Munish Goyal, “Skill Capacity Planning and Transformation Scheduling of IT Workforce under Stochastic Learning and Turnover,” CDC’10, IEEE Control and Decision Conference, Dec 15-17, 2010.
- Deepa Mani, Nishtha Langer, “The Impact of Quality on Service Satisfaction in Outsourcing Relationships”, INFORMS Annual Meeting, 2010
- Manish Chauhan, Munish Goyal, “ Optimal Capacity Ramp-up Strategies for New Service Delivery Facility under Market Uncertainties,” (INVITED PAPER) INFORMS Annual Meeting, Austin, Texas, Nov 7-10 2010
- K Balaji, Munish Goyal, N. Viswanadham, “A Decision Support Framework for Global Services Delivery Management,” International Conference on Services in Emerging Markets ICSEM’10, Sep 21-22 2010
- Munish Goyal, M Rammohan Rao, “Value Based Dynamic Resource Allocation in a Service Cloud,” INFORMS Annual Meeting, Austin, Texas, Nov 7-10 2010
- Nithya Rajamani, Sameep Mehta and Murthy Chebiyyam, "Growing revenues in B2B context: A Case Study and Conceptual research model of dynamics driving growth", Frontiers of Service Conference, 2010
- Munish Goyal, M Rammohan Rao, Sathish Reddy, “Services Skill Portfolio Planning and Optimization under Demand Variability, Turn-Over and Learning,” Frontiers’10, Frontiers in Service Conference, Jun 10-13 2010.
- M Rammohan Rao, Munish Goyal, Sathish Reddy, “IT Services Manpower Planning and Evolution Optimization,” APROS’09, Dec 6-9 2009.
- Munish Goyal, Manish Chauhan, M Rammohan Rao, “IT Consulting Workforce Management under Stochastic Turnover and Learning,” APROS’09, Dec 6-9 2009.
- N. Viswanadham and Nithya Rajamani, “Globally Integrated Manufacturing Service Networks”, IEEE CASE 2009.
- Nithya Rajamani, "Service Quality - A multi-disciplinary perspective", Workshop on Service Science and Automation, IEEE CASE, 2009
- N. Viswanadham and Nithya Rajamani, “Globally Integrated Manufacturing Service Networks”, IEEE CASE 2009.
- M.Rammohan Rao, Munish Goyal and Satish Reddy, “IT Services Manpower Planning and Evolution Optimization,” APORS’09.
- Munish Goyal, Manish Chauhan, M. Rammohan Rao and Krishna Kummamuru, “IT Consulting Workforce Management under Stochastic Turnover and Learning,” APORS’09.
- Nithya Rajamani, Sameep Mehta and Murthy Chebiyyam, "Growing revenues in B2B context: A Case Study and Conceptual research model of dynamics driving growth", Frontiers of Service Conference, 2010
- M.Rammohan Rao, Munish Goyal and Satish Reddy, “Services skill portfolio planning and optimization under demand variability, turn-over and learning”, Frontiers of Service Conference, 2010.