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A Smarter Planet

Social Business

From liking to leading.

Win in your marketplace.
Become a social business.

Businesses move from liking to leading when they look beyond social media to see how social technologies drive real business value. From marketing and sales to product and service innovation, social is changing the way people connect and the way organizations succeed.

Why social business works

When you inspire your workforce to innovate and collaborate more productively, you create tangible business value. When you anticipate needs and deliver exceptional experiences, you delight your customers and create advocates. When you integrate your business processes with the right social tools, you secure a competitive advantage and pioneer new ways of doing business.

Conversations with Industry Innovators

Maribel Lopez
Founder and
Principal Analyst,
Lopez Research

Transcript (74 KB)

Ted Schadler
Vice President and Principal Analyst, Forrester Research

Transcript (115 KB)

Deepak Advani
Vice President, IBM Business Analytics Products and Solutions

Transcript (86 KB)

Andy McAfee
Principal Research Scientist, MIT Center for Digital Business

Transcript (114 KB)

Ray Wang
Principal Analyst and CEO, Constellation Research

Transcript (118 kb)

Irene Greif
Director, IBM Research Center for Social Business

Transcript (129 kb)

Mike Rhodin
Senior Vice President, IBM
Software Solutions

Transcript (81 kb)

Stephen O'Grady and James Governor
Analysts and co-founders, Redmonk

Transcript (148 kb)

Get social with us

Follow us and be the first to know about social business products, news and events. Our community of thought leaders share the best ways to add social value to your business.

Social business in numbers

9 out of 10 companies report measurable benefits from social business McKinsey Global Survey 2010
Social biz outperforms competition by 57%
Social software spending expected to reach $6.4 billion by 2016
IDC names IBM #1 in Enterprise Social Software for 3 years running

Featured communities

Collaboration Solutions Community

Collaboration Solutions Community

Use IBM Connections to network and collaborate with other social business professionals.

Social
Insights Blog

Social Business
Insights Blog

Keep up with the latest articles from business leaders inside and outside of IBM.

developerWorks Community

developerWorks Community

Access social business apps, resources and experts in this network of developers.