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IBM Business Innovation Centre

Innovation made easy: In focusing on its brand promise, Staples goes from easy to essential for its online customers

A Master inventor at work

How IBM's Andy Stanford-Clark and his llamas inspired a new type of auto insurance... and other tales of innovation

Somebody call security

IBM security and privacy experts discuss the evolution of cybercrime and how best to fight it. Almost 60 percent of IT surveyed executives said cybercrimes cost them more money than physical ones.

New thinking

Revitalise your business

The first step in changing the way you do business is aligning IT capabilities and business goals. This means examining legacy behaviours and organisational structures and being open to the idea of change. Here's how to get started.

Exploit your capabilities

Realising potential. It's the goal of every business, yet before you can do it, you need to pinpoint your competitive strengths. Are you ready to find what makes you special?

Strengthen your customer connections

The goal: to attract, identify and retain your most valuable customers. The tools: data mining, transaction tracking, customer profiling, employee training.

Secure your enterprise

Security risks and threats to customer privacy are everywhere. How do you keep your enterprise and its customers safe?

Transform your workforce

Human capital is the greatest of resources, when deployed well. And with an ever-growing array of workplace tools and virtual work environments, companies of all sizes now have the means to realise their true potential.

Manage your operations

Is your supply chain linked to your business strategies? Do you provide realtime order configuration? Can you respond rapidly to changes in demand? For organisations that aim to lead instead of follow, the answer to each of these needs to be "yes".

Contact us

You have business issues. IBM can help to address them.