Skip to main content

 

IBM Client Success Stories Real evidence. Proven outcomes.

Global semiconductor manufacturer

achieves 93 precent on-time deliveries with smarter production planning

 

Global semiconductor manufacturer achieves 93 precent on-time deliveries with smarter production planning

Indonesian private bank enhances customer service while lowering IT costs

 

Indonesian private bank enhances customer service while lowering IT costs

Industry type:

Featured Success Stories

Chulalongkorn University

Chulalongkorn University
(Thailand)

Chulalongkorn University implemented a far-reaching “Green Campus” program, which will make it a safer, healthier and more energy-efficient institution.



Globe Telecom
(Philippines)

The communications service provider in the Philippines reduces product development time and cost by over 95 percent and increases promotion effectiveness by approximately 600 percent when it implements a suite of IBM Rational software.

Jurong Port

Jurong Port
(Singapore)

IBM enables Jurong Port to better meet customers’ needs more efficiently and effectively, while also enabling it to identify potential issues and make informed decisions.


星洲网SinChew.com.my

Sin Chew Media Corporation Berhad
(Malaysia)

On implementing the IBM disaster recovery solution, Sin Chew Media has gained the assurance of business continuity—enabling the group to continue to grow its business operations with confidence.

Customer Success Videos

Universiti Brunei Darussalam

SCB

Siam Commercial Bank
(Thailand)

Siam Commercial Bank invests Power Systems to increases customer satisfaction

Philippines Success Stories

RCBC

Rizal Commercial Banking Corporation
(Philippines)

The Rizal Commercial Banking Corporation in the Philippines transformed its IT infrastructure with IBM to run a new core banking system that would serve a growing customer base, and improve the quality of its banking services.

OSS

Open Source IT Solutions
(Philippines)

Open Source Information Technology Solutions, Inc. in the Philippines leverages on the cloud to reduce its operating costs, increase system scalability and flexibility, and achieve faster deployment

Globe Abot mo ang mundo.

Globe Telecom
(Philippines)

IBM helps Globe Telecom gains marketing agility with smart promotions

Globe Abot mo ang mundo.

Globe Telecom
(Philippines)

Building a SOA-based service-centric platform from reusable components with IBM and Nokia Siemens networks

Banking & Finance

DBS

Development Bank of Singapore
(Singapore)

Rapid onboarding helped DBS Bank increase their news customer connections by nearly 60%

Bank Muamalat

Bank Muamalat
(Indonesia)

Bank Muamalat bolsters banking services for customers across Indonesia with IBM Power server

Bank BRI

Bank Rakyat
(Indonesia)

Bank Rakyat Indonesia selects IBM® Sterling Managed File Transfer to streamline operation and improved staff efficiency

RCBC

Rizal Commercial Banking Corporation
(Philippines)

The Rizal Commercial Banking Corporation in the Philippines transformed its IT infrastructure with IBM to run a new core banking system that would serve a growing customer base, and improve the quality of its banking services.


KB

Kookmin Bank
(Republic of Korea)

Kookmin leverages IBM® Sterling Direct to stay ahead with good customer relationship management

One of the largest banks in Southeast Asia
One of the largest banks in Southeast Asia improves marketing velocity by over 40 percent through IBM Unica Enterprise Marketing Management (EMM)

A Global South African Bank
A Global South African Bank achieves millions of dollars in savings and reducing risk with a single view of each customer by implementing IBM ECM [Enterprise Content Management] software on the IBM System p platform

bii

PT Bank Internasional
(Indonesia)

IBM helped Indonesia's PT Bank Internasional Indonesia TBK to implement a cash recycling management system that enhanced customer convenience, while keeping the cost of operations lean.


BNP Paribas

BNP Paribas
(France)

BNP Paribas (France) uses IBM Software to customize customer services on demand to boost profitability

Garanti Technology

Garanti Technology
(Turkey)

Garanti Technology (Turkey) leverages IBM System Z as an asset to generate new income streams

Itaú

Banco Itaú
(Argentina)

Banco Itaú (Argentina) implements IBM predictive analytics to increase customer satisfaction while maximizing the bank's profitability

ACB Asian Commercial Bank

Asian Commercial Bank
(Vietnam)

IBM's Information Agenda approach provided Vietnam's Asia Commercial Bank (ACB) with a strategic roadmap for understanding, managing and leveraging enterprise wide data for better business outcomes.


bank btpn

Bank Tabungan Pensiunan Nasional
(Indonesia)

Bank Tabungan Pensiunan Nasional gained strategic recommendations from IBM that led to a projected 15 percent growth in annual revenue, better operational efficiency and customer management.


CPG

Mamee

Mamee
(Malaysia)

Mamee Double Decker discovers the sweet spot for business control and efficiency with SAP and IBM

Universal Robina Corporation

Universal Robina
(Thailand)

Universal Robina Thailand transforms business to enhance customer service and profitability with IBM and SAP

Avicola La Guasima
(Venezuela)

Avicola La Guasima implements IBM and SAP solutions to streamline and integrate business processes and expand into new markets, while achieving environmental targets

Unilever

Unilever Europe
Radical transformation to centralize finance and accounting organisation lets Unilever Europe focus on growth and winning in the marketplace


Unilever

Unilever
(United States)

Unilever lowers operational costs and boosts reliability of security-rich file transfers with Sterling Managed File Transfer


Government

Land Transport Authority

Singapore Land Transport Authority
(Singapore)

Singapore Land Transport Authority creates seamless national transport fare processing system for increased customer convenience with IBM support

JPN

National Registration Department of Malaysia or Jabatan Pendaftaran Negara Malaysia (JPN)
(Malaysia)

JPN strengthens IT Infrastructure with IBM mainframe on Linux to boost response times and employee productivity, allow cost savings

The Ministry of Natural Resources and Environment

The Ministry of Natural Resources and Environment
(Vietnam)

The Ministry of Natural Resources and Environment in Vietnam transformed its IT infrastructure into a secure and reliable private cloud for greater flexibility, cost-effectiveness, and scalability.

Memphis Police Department

Memphis Police Department (MPD)
(United States)

Memphis PD's crime predictive analytics program "Blue Crush"-es city crime through IBM's predictive analytics software


Alameda County Social Services Agency

Alameda County Social Services Agency
(United States)

Alameda County Social Services Agency uses IBM analytics to brings efficiencies and potential millions in cost savings while improving public assistance

New York State Department of Taxation and Finance

New York State Department of Taxation and Finance
(United States)

New York State Department of Taxation and Finance chooses IBM's Tax Audit and Compliance System to combat tax evasion and improve processing times for refunds

Sacramento Area Sewer District SERVING YOU 24/7

Sacarmento Area Sewer District
(United States)

Sacramento area reduces costs with improved asset management

SRCSD, Sacramento Regional County Sanitation District

Sacramento Regional County Sanitation District
(United States)

SRCSD reduces time to share information from days to seconds


SAINT Louis County

St. Louis County Public Works
(United States)

St. Louis County Public Works, Read how Saint Louis County to manage a growing number of projects with fewer staff.

DC Water is life

DC Water
(United States)

DC Water creates a smarter utility service by using IBM Maximo Asset Management software to gain greater visibility into critical operations


Healthcare

Bangkok Hospital

Bangkok Hospital
(Thailand)

Bangkok Hospital's chooses IBM's analytics software to power their ability towards Smarter Healthcare

CRI Centerstone Research Institute

Centerstone Research Institute
(United States)

Smarter clinical decisions through IBM's SPSS analytics software at Centrestone Research Institute leads to improved treatment quality and clinical consultation times

Duke University

Duke University
(United States)

Find out how, IBM delivered a more personalized care for the hospital, stimulating a deeper level of patient engagement in healthcare management.

Premier

Premier Healthcare Alliance
(United States)

Improved patient information and more lives saved at Premier Healthcare Alliance through IBM's Health Integration Framework and solutions


Rizzoli Orthopaedic Institute

Rizzoli Orthopaedic Institute
(United States)

Rizzoli Orthopaedic Institute leans on IBM research innovation and analytics software to increase patient quality of life

UPMC

UPMC Presbyterian Shadyside Hospital
(United States)

UPMC Hospital develops intelligent workflow tool on IBM software and hardware to facilitate smarter nursing care


Industrial Products

Gabriel

Gabriel India Limited
(India)

Higher Performance, Increased Productivity, and Cost Savings IBM Solutions Accelerate Gabriel’s Expansion Plans

JNL Juken New Zealand LTD

Juken New Zealand
(New Zealand)

High Availability and Processing Power from IBM Solutions Increase Juken’s Logistic Efficiency

LT

L&T-CASE
(India)

L&T–CASE – L&T – Case Increases Production Output and Business Efficiency with IBM System X

Murli

Murli Cement
(India)

High Resiliency, Enhanced Security and Cost Savings for Murli with IBM’s Secure and Centralised System


Nim See Seng Leasing

Nim See Seng Leasing
(Thailand)

Loan applications can now be reviewed and approved in half the previous time, and automated blacklist alerts have reduced fraud by 50 percent.

Panasonic

Panasonic Singapore
(Japan)

Panasonic Asia Pacific Achieves More Flexible and Efficient End-user Operations with IBM Smart Business Desktop Cloud

浙江中烟工業有限责任公司

Zhejiang Tobacco
(China)

Synergistic Communication, Strategic Decision Making, and Cost Savings for Zhejiang Upon Deployment of IBM’s Customised Solution

Nicrometal

Nicrometal
(Poland)

IBM Helps Nicrometal Centralise its IT Environment for Improved Efficiency, Quality and Consistency


SG Semen Gresik

PT Semen Gresik Group
(Indonesia)

PT Semen Gresik Group (SGG) runs its new SAP infrastructure on a robust IT foundation built on IBM technology, enabling greater visibility, cost-effectiveness and more optimized operations across its entire business.

PT. Cipta Mortar Utama

PT. Cipta Mortar Utama
(Indonesia)

IBM cemented the business needs of PT. Cipta Mortar Utama by building a ready-to-use data center quickly, efficiently and cost-effectively.

OLAM

Outspan Bolovens Limited
(Laos)

Outspan Bolovens Limited (OBL) attained better actionable insights and operational efficiencies with IBM's solution, allowing the company to venture confidently into a new market.

BOROBUDUR NATURAL HERBAL INDUSTRY

Jamu Borobudur
(Indonesia)

An Indonesian producer of traditional medicine optimizes its IT infrastructure with IBM solutions to support its SAP ERP system, reduce operating costs and facilitate future business growth.


Bhirawa

Bhirawa Steel
(Indonesia)

An Indonesian steel manufacturer upgraded its computing infrastructure to accommodate a new ERP system, ensuring higher levels of performance, availability and efficiency.

Soitec

Soitec Singapore
(France)

Global semiconductor manufacturer Soitec was able to enhance its production capabilities to achieve its target of 93 percent on-time deliveries, and reduce the amount of time spent on production planning.

TIPCO ASPHALT Public Company Limited

TIPCO
(Thailand)

One of Thailand's leading asphalt products manufacturer, Tipco Asphalt PCL (Tasco), improved cost and budget planning and reporting efficiency to stay ahead of rapidly changing market conditions.

CHIANGMAI Niyompanich

Niyompanich
(Thailand)

Niyompanich Group, a leading Thai conglomerate, improved operational efficiency, gained greater business visibility and saved on IT and energy costs to support its business expansion.


Insurance

KPI

Krungthai Panich Insurance
(Thailand)

KPI –IBM Boosts Krungthai Panich Insurance’s Business Growth through Improved Customer Satisfaction and Performance

Reliance Life Insurance

Reliance
(India)

Reliance halves database total cost of ownership while improving its performance and scalability with IBM DB2

Reliance Life Insurance

Reliance Life Insurance
(India)

Reliance Life Insurance launched a comprehensive self-service portal solution that has enabled it to expand rapidly and cost effectively in India's burgeoning life insurance market

Reliance Life Insurance

Reliance Life Insurance
(India)

Reliance cuts database total cost of ownership in half with IBM DB2


Health Insurance Insurance Travel Insurance

Chinese Insurance Company (CIC)
(China)

Process Automation by IBM Increases CIC’s Market Competitiveness

Ceska Pojitstovna

Ceska Pojitstovna
(Czech Republic)

Ceska Pojitstovna Experiences Cost Savings and Improved Service via IBM’s IT Environment Centralisation

Santam

Santam Insurance
(South Africa)

Higher ROI, Enhanced Fraud Detection and Speedier Claims for Santam Insurance with IBM’s Predictive Analytics

UNIQA

UNIQA
(Bulgaria)

UNIQA's first-of-a-kind pay-as-you-drive insurance model is made feasible with help from IBM Global Business Services.


AAA Assurance

AAA Assurance
(Vietnam)

AAA Assurance Corporation in Vietnam supported its future business growth with a newly built data center that helped to deliver significant improvements in work productivity and energy efficiency.


Telecommunications

Globe Abot mo ang mundo.

Globe Telecom
(Philippines)

IBM helps Globe Telecom gains marketing agility with smart promotions

Globe Abot mo ang mundo.

Globe Telecom
(Philippines)

Building a SOA-based service-centric platform from reusable components with IBM and Nokia Siemens networks

Wireless Service Provider
IBM Unica helps wireless service provider boost marketing productivity, response rates and customer loyalty

mobifone

VMS MobiFone
(Vietnam)

IBM helps VMS MobiFone, one of Vietnam's largest mobile communications providers, understand its customers better for improved decision making, and operate more cost-effectively.


Telekom Slovenia

Telekom Solvenia
(Solvenia)

IBM XIV systems fuel Telekom Slovenia Group’s dynamic business growth

Vodafone

Vodafone
(Hungary)

Vodafone Hungary leverages IBM predictive analytics solutions to deepen business insights and boost sales

中国移动通信 China Mobile

China Mobile
(China)

China Mobile achieves integrated service delivery with IBM smart solutions

PT XL Axiata TBK

PT XL Axiata TBK
(Indonesia)

PT XL Axiata TBK utilized IBM Tivoli to rapidly identify and resolve mobile network issues, enhance customer service and plan for optimal cell coverage expansion.


Telkom Indonesia

PT Telecom
(Indonesia)

Indonesia's largest communications service provider, PT Telekomunikasi Indonesia, revolutionizes its business intelligence infrastructure for up to 80 percent faster analytics, delivering real-time business insight.


Wholesale & Distribution

DKSH

DKSH
(Malaysia)

DKSH capitalises on growth opportunities with scalable solution from SAP and IBM Grupo Modelo improves export competitiveness with smarter supply chain management solutions from IBM

Parazelsus

Parazelsus
(Indonesia)

Parazelsus achieves improved disaster recovery capabilities with IBM solutions

J.W. Ross

JW Ross
(Australia)

IBM Global Financing enables J.W. Ross to benefit from IBM BladeCenter technology while reducing business risk

Grupo Modelo S.A.B. de C.V.

Grupo Modelo S.A.B. de C.V.
(Mexico)

Improving export competitiveness with smarter supply chain management from IBM DOW system


Education

Chulalongkorn University

Chulalongkorn University
Chulalongkorn University accelerates scientific research with IBM High Performance Computing while boosting productivity and cost-effectiveness

Universiti Brunei

Universiti Brunei
Universiti Brunei Darussalam collaborates with IBM to tackle regional climate change through improved flood forecasting and higher crop yields production supporting Brunei’s 2035 vision

Sunan Kalijaga Islamic State University (UIN) Yogyakarta

Sunan Kalijaga Islamic State University (UIN) Yogyakarta
(Indonesia)

IBM helps Sunan Kalijaga Islamic State University (UIN) Yogyakarta create the foundation for an ideal digital campus by replacing legacy systems with more cost-effective, flexible and scalable server and storage technologies.

Universitas Kristen Maranatha

Universitas Kristen Maranatha
(Indonesia)

An Indonesian producer of traditional medicine optimizes its IT infrastructure with IBM solutions to support its SAP ERP system, reduce operating costs and facilitate future business growth.


Computer Services

OSS

Open Source IT Solutions
(Philippines)

Open Source Information Technology Solutions, Inc. in the Philippines leverages on the cloud to reduce its operating costs, increase system scalability and flexibility, and achieve faster deployment

KCS

Krung Thai Computer Services
(Thailand)

Krung Thai Computer Services saved approximately US$3 million in IT costs and reduced power consumption by 80 percent with a cost-effective and high-performance IT infrastructure.

Cnetric ENTERPRISE SOLUTIONS

IBM Cnetric Case Study
Cnetric helps retailers transform online shopping experience with IBM WebSphere Commerce hosted on IBM SmartCloud Enterprise

Razer

Razer
(Singapore)

Razer, a leading gaming peripheral manufacturer, implemented a scalable IT infrastructure to accommodate its data and application growth and decreased its server count by 76 percent.


Aerospace

ASYST

PT Aero Systems
(Indonesia)

IBM assisted Indonesia's PT Aero Systems Indonesia in implementing a scalable and highly available platform to run its passenger service solution for faster performance and better customer service.


We're here to help

1800 1888 1426


Get in touch with an IBM representative today

Business insight, global skills and transformation for your business


Featured video


Showcase your unique capabilities


Join our IBM Client Reference Program


Read more success stories here

 

Showcasing Client Success Stories

 

Contact our representative

Asterisks (*) indicate fields required to complete this transaction.

Your information

[an error occurred while processing this directive]