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IBM Global Services
Packaged services: ServicePac
Desktops*
Notebooks*
Intel-based servers
Monitors*
Frequently-asked questions

Packaged services: ServicePac

Servers

Enhance the response time you receive on your Intel-based IBM server to 4 hours from the standard end of next business day coverage. We can even provide you with 24x7 coverage.

IBM has a range of warranty & maintenance options to suit your needs when purchasing Intel-based IBM servers.

Family model - Base warranty
Warranty upgrade options Part number List price
x205, x206 Server(1 Year Parts, Labour, Onsite, Next Business Day, 9x5)
3 Years Parts & Labor Onsite, 9x5, Next Business Day response 69P9591 US$237
3 Years Parts & Labor Onsite, 24x7, 4 Hr response 96P2599 US$259
x225, x306 Server
(1 Year Parts, Labour, Onsite, Next Business Day, 9x5)
3 Years Parts & Labor Onsite, 9x5, Next Business Day response 69P9871 US$303
x225, x305, x306 servers - 3 Years Parts, Labour, Customer Carry-In
3 Years Parts & Labor Onsite, 24x7, 4 Hr response 69P9872 US$325
x335(MT8830), eServer 325 (1 Year Parts, Labour, Onsite, Next Business Day, 9x5)
1 Years Parts & Labor Onsite, 24x7, 4 Hr response 96P2600 US$33
3 Years Parts & Labor Onsite, 9x5, Next Business Day response 96P2596 US$527
3 Years Parts & Labor Onsite, 9x5, 4 Hr response 96P2597 US$594
3 Years Parts & Labor Onsite, 24x7, 4 Hr response 96P2598 US$616
4 Years Parts & Labor Onsite, 9x5, 4 Hr response 96P2601 US$911
4 Years Parts & Labor Onsite, 24x7, 4 Hr response 96P2602 US$935
5 Years Parts & Labor Onsite, 9x5, 4 Hr response 96P2603 US$1,320
5 Years Parts & Labor Onsite, 24x7, 4 Hr response 96P2604 US$1,408
x440
(1 Year Parts, Labour, Onsite, Same Business Day, 24x7)
3 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0801 US$1,815
4 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0811 US$2,640
5 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0821 US$3,630

x200, 220, 300
(3 Years Parts, Labour, Onsite, Next Business Day, 9x5)
3 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0311 US$57
3 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0310 US$77
4 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0341 US$385
4 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0340 US$440
5 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0351 US$759
5 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0350 US$781
x130, 135, 150, 230, 232, 235, 240, 330, 335, 340, 342, 345, HS20 Blade, JS20 Blade
(3 Years Parts, Labour, Onsite, Next Business Day, 9x5)
3 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0331 US$64
3 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0330 US$88
4 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0381 US$418
4 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0380 US$468
5 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0391 US$792
5 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0390 US$820
x250, 255, 350, 360, 365, 370, 380, 382, Blade Server, HS40 Balde
(3 Years Parts, Labour, Onsite, Next Business Day, 9x5)
3 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0321 US$69
3 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0320 US$94
4 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0361 US$440
4 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0360 US$473
5 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0371 US$814
5 Years Parts & Labor Onsite, 24x7, 4 Hr response 43D0370 US$869
Intellistation
(3 Years Parts, 1 Year Labour, Onsite, 2 Business Days, 9x5)
3 Years Parts & Labor Onsite, 9x5, Next Business Day response 43D0242 US$50
3 Years Parts & Labor Onsite, 9x5, 4 Hr response 43D0243 US$66
 
*Please note:
Unless otherwise indicated, prices shown are IBM list prices to end users and includes 10% taxes but excludes DELIVERY and INSTALLATION charges. Reseller prices will vary. IBM does not set reseller prices. IBM reserves the right to change prices and product specifications and to discontinue marketing products without notice.
 





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