About SMB

IBM is seeking to build on its success in the SMB market globally. With an emphasis on the emerging markets like India, Russia and China and an expanding portfolio of products and services, the Small and Medium division is aiming to continue as IBM's fastest growing segment.

IBM in India too has a increasing focus on the SMB or the midmarket segment. This markets are estimated to grow double digit for the next three years. IBM is investing in this space with resources and expanding its presence in 14 new cities as part of its geographical expansion plan. SMB has expanded to the 9 cities in the past 11 months which include Cochin, Chandigarh, Goa, Coimbatore, Lucknow, Nagpur, Bhopal, Jaipur and Jamshedpur. As part of it strategy to aggressively tap the SMB market in India, IBM is slated to expand operations in 5 additional cities including Nasik, Surat, Bhubaneswar, Madurai and Ludhiana.

SMB's are now competing globally and need to gain a competitive edge to win amidst global competition. Technology provided this edge to them. IBM along with its partners have developed a set of solutions to help SME's grow. IBM plans to work hand-in-hand with local ISVs to provide new and existing clients with additional value-added solutions that are specifically tailored to the local market.

As the fastest growing sector in IBM India, the Global Small & Medium Business (GSMB) unit is ready to address this growth and offer SMBs the solutions and technologies that are critical to their survival in the challenging Indian market. Mid-market companies have distinct needs that are often ignored by most service providers. IBM's Technologies and Solutions for Indian Small and Mid-market businesses provide a competitive edge in this era of globalisation.

"Opening the latest centre in Jaipur clearly demonstrates our ongoing commitment to help SMB clients succeed in a competitive marketplace. By empowering the SMBs clients in textiles, travel and tourism, gems and cement industries with the world class technology, we offer them the opportunity to be an integral part of India's growth story," said Ramesh Narasimhan, Director - GSMB, IBM India and South Asia in a statement.

IBM offerings are delivered through a strong and experienced sales and marketing team of people and a network of 3000 business partners, organised in 8 local sales territories in India. IBM is one of the world's largest information technology company, with 90 years of leadership in helping businesses innovate. Drawing on resources from across IBM and key business partners, IBM offers a wide range of services, solutions and technologies that enable customers, large and small, to take full advantage of the new era of on demand business.