Small & medium business > Banking >
Banking
|
|
|
 |
|
Optimise the management and use of enterprise
customer data. Gather customer intelligence from all touch points.
Share it for consistent, informed marketing, sales and service across
all channels. Analyse it to identify best customers and segments.
Apply it to personalise offers and strengthen customer loyalty and
profitability. Create a smarter bank.
More about IBM customer insight capabilities. (US) |
|
|
|
|
|
|
|
|
 |
Financial services solution from IBM and Siebel Systems (US)
Are you ready to take your financial institution to the next level in customer care? IBM and Siebel Systems can consolidate your customer data into one easy-to-use system instead of many fragmented systems. Better understand your customers' financial needs to generate more selling opportunities. |
| |
|
Front office contact management solution from IBM and Genesys (US)
Is your call center as smart as you are? Does it connect the right agent to the right customer at the right time? Can it scale resources to the peaks and troughs of service needs? From virtualised to centralised call centers, IBM and Genesys have partnered to bring your institution a solution that delivers customer service across multiple channels. |
| |
|
Operational data store for financial services from IBM
IBM offers a business model for achieving a single, enterprise-wide view of each customer of your financial services institution. Provide virtual seamless service across channels to increase customer loyalty. Gain efficiency through more effective use of customer information. And meet emerging regulations with help from IBM. |
| |
|
|
|
 |
Easy ways to get the answers you need |
|
|
|
|
|
|
|
|
or call us at
1800 425 3333
or +91 80 26788990
or SMS 'IBM' to 53636
|
|
|
|
|
|
