Empower the customer
Create a conversation with your customers. Know what they want before they want it. IBM has the tools to help retailers integrate communication channels. Exploit new merchandising opportunities. And enable your customer to buy in bigger and better ways. From RFID to e-commerce, the technology is the tool. IBM is the answer.
Solutions for transforming the stores
Point-of-sale solution from IBM
Offer attentive, personalised service to set your store apart. Speed training and make it easy for your staff to provide exceptional service with multimedia and touch-screen technology.
Kiosk solutions from IBM
Maximise customer traffic with an exciting, interactive shopping experience. Expand your business without compromising your budget.
Leverage. Innovate. Deploy. On Demand.
Is your infrastructure an obstacle to innovation? Integrate your business channels. Implement promotions to drive purchases inside the store and out. Protect and disseminate information assets for operational transparency. IBM can help you anticipate customer needs and outpace the competition with a responsive, flexible infrastructure.
Solutions for operating on demand:
SAP Business One
SAP Business One application software is a base pre-packaged solution for wholesale and retail with additional modules (eg. CRM, design tools) and optional SAP Business One partner enhancements (eg. Functional modules- eCommerce, HR and industry solution modules).
SAP All-in-One
SAP All-in-One application software is a basic pre-packaged solution for wholesale and retail designed with a focus on medium sized companies. They include optional modules (eg. CRM, design tools) and optional partner enhancements (eg. Functional modules- eCommerce, HR and industry solution modules) which can be combined to fit the needs of the medium business.
Case study - IBM creates
a virtual office for Reliance Life
The Virtual Office would increase accessibility and reduce redundant processes and procedures, increasing Reliance Life's ability to react instantly to customer demands.