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EMV migration compliance for banking from IBM

Executive summary Business view Technical details
The goal
Embrace the new credit and debit card landscape
As retailers migrate to mandated smart card standards, IBM is helping banks and stores of different sizes apply a comprehensive solution for Europay, Mastercard and Visa (EMV) smart card processing. Achieve implementation in optimal time, extract the maximum benefits and use the new payment system in a way that enhances customer service and reduces cost.

The advantage
Experience that is cardinal to your success
You can count on IBM to provide the experience and thought leadership required to implement this new means of payment processing.
  • IBM has been an established supplier to card issuers, acquirers, processors and merchants for more than 40 years, many of whom are now involved in the EMV transition.
  • We are an active participant in major smart card industry trade associations and membership organizations.
  • IBM holds board positions at the Smart Card Alliance, including technology co-chair.
  • We have partnered with an organization of European banks to supply smart card modules and software, issuing 40 million cards.

The benefits
Migration is inevitable—let us help you start now
By replacing magnetic stripes with chips and signatures with personal identification numbers, retailers can also gain validated methods to reduce costs and offer services that enhance customer loyalty and spend.
  • Banks can reduce fraud and skimming, while retailers can reduce their financial liability.
  • Retailers and banks can benefit from a streamlined transaction process, improved productivity and sales potential by reducing paper storage and retrieval overhead.
  • Companies who embrace EMV migration can also realize new sales opportunities
    • Banks can boost customer satisfaction by offering greater protection against identity theft.
    • Merchants can take advantage of new loyalty programs, personal data and service programs.

The ROI
A tool that drives revenue
One of the UK’s leading grocery retailers, Safeway nets annual sales of around 9 billion euros, employs over 90,000 and has close to 500 stores that attract eight million shoppers a week.

Safeway and its technology partner IBM were involved in the first ‘Chip and Pin’ trials held in the UK in 1997. Recently, Safeway engaged IBM again to provide the Electronic Payment System (EPS) infrastructure in support of the company’s push forward with the introduction of ‘Chip and Pin.’

The ‘Chip’ element of the IBM solution is now live at every one of Safeway’s 9,000 registers, and currently handles 50% of all credit card transactions. Cost savings are expected to multiply long term—Safeway forecasts it will save 13,000 miles of register roll, and an annual overhead of £500,000, by removing the need for customer-signed copies of receipts. In addition, when the second tier of solution is in place, fraudulent transactions are expected to plummet by 75%.

Next steps
Differentiate your business
Questions about this solution? Contact an IBM Financial Services specialist.

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Building an Edge, the quarterly financial services publication (US)


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