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Business continuity and recovery services from IBM

Executive summary

Business view

Technical details

The goal

One step ahead
From hackers to hurricanes, e-business solutions are vulnerable to many threats. IBM Business Continuity and Recovery Services can help plan for and reduce the impact of a disruption of your critical business processes. Now you can implement a complete solution to proactively protect your business and achieve 24x7 access to customer services.

The advantage

Why choose IBM?

IBM Business Continuity and Recovery Services can help you develop an action plan to restore access to your critical applications when your systems become compromised.

IBM Business Continuity and Recovery Services:

Offer a team experienced in IBM and non-IBM platforms, who can help map your current infrastructure and design a customised recovery plan for a variety of scenarios.
Include technical and non-technical resources, facilities, equipment and personnel.
Provide access to continuously updated processes and methodologies.
Provide a significant investment in IT resources-over 100 recovery centres in 76 countries.
Offer a strong skill base backed by IBM Global Services.
Deliver the experiences from engagements with over 600 clients

The benefits

A proactive business continuity and recovery plan

Natural and man-made events can result in serious disruptions to your critical applications. These threats may include:

Physical damage to your IT infrastructure, leaving you unable to maintain critical e-business functions-including sales transactions, customer services, payroll, employee records, inventory and scheduling
Evacuation of your staff due to an emergency
Hackers or viruses corrupting vital customer or company data

IBM Business Continuity and Recovery Services can help you mitigate risk by identifying your needs and developing a comprehensive business continuity and IT recovery solution. Design and implement a proactive plan that helps ensure systems are up and available to your customers. We can help you:

Avoid risk and delay associated with e-business processes and customer services.
Evaluate potential problems caused by facility factors-your data centres and workplace.
Ensure critical processes, applications, technologies and resources run smoothly through the implementation of your solution.
Design and enterprise-wide business continuity and IT recovery program.

The approach

IBM in action

We have provided aid to over 600 customers in recovering from disaster, one example includes:

A whiskey distiller, based out of Scotland, called IBM to implement IBM Business Continuity and Recovery services after a fire had destroyed many of the systems needed to run the operation including IT systems, office infrastructure and vital data storage.

Once alerted, IBM quickly installed cabling and set up recovery machines in Portacabins close to the site. We were able to retrieve the majority of the data, which was crucial to the continuation of the company's business.

IBM provided on-site support for all IT systems, fully recovering data that was thought lost.

The financial advantage

The solution that pays for itself

IBM provides the industry knowledge and experience that is crucial when an outage occurs. IBM Business Continuity and Recovery Services can help your company:

Decrease downtime in the event of an unexpected IT outage.
Reinforce customer confidence by continuously providing online access to customer services.
Save time and money by proactively planning for prevention and recovery.
Protect sales and revenues.

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