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User platform solution from IBM

Executive summary

Business view

Technical details

The goal

Access and collaboration (anytime, anywhere)

Enable collaboration across your enterprise. IBM offers a user platform solution designed to provide real-time, security-rich access to information, applications, people and business processes. Access needs to be available when and where your users need it. And it must be enabled to support a wide range of devices, modes of interaction and connection types. Our solution can help meet your needs.

The advantage

Leverage our investments in innovation

In addition to our broad portfolio of collaboration, portal, mobile and server-based managed client software, hardware and services, IBM provides:

Experienced professionals to work with you to develop a solution that is tailored to meet the specific needs of your business.
An extensive network of IBM Business Partners for hands-on, local service and support.
Expertise with workforce mobility. IBM pioneered processes and technologies to make knowledge sharing, collaboration, and effective voice and data communications the building blocks of our mobile culture.
Prepackaged, role-based solutions that speed deployment times and reduce risk.
Financing options that spread upfront project costs to better align expenditure to business benefit.

The benefits

Improve productivity

About 30% of your employees' time is spent searching for relevant information so they can do their jobs. Help them spend their time acting on that information instead of looking for it. The user platform solution from IBM can help your employees better utilize their time and put your information assets to work for you by:

Providing security-rich, virtual real-time, personalized access to relevant information, applications, process and people, when and where it's needed, to increase the speed and accuracy of business decisions.
Increasing levels of information sharing and improving communication and collaboration among employees, customers, partners and suppliers to respond more quickly to changing market conditions.
Creating an adaptive work environment that can be customized based on each user's unique role in the organization.
Providing automated end user software upgrades and backup and efficient help desk support.

The approach

IBM helps CapWIN enables seamless emergency communication

IBM helped a large multistate, U.S.-based public safety project team, CapWIN, implement an integrated wireless communication solution to enhance first responders' communication across jurisdictions, improving coordination of emergency efforts and speeding response time to crisis events. CapWIN's goal is to smoothly integrate transportation and public safety data and voice communication systems.

The solution improves delivery of emergency response services, allowing first responders to communicate better and react faster to emergency events by establishing advanced, interoperable mobile data communication functionality to improve communication across the network, regardless of geographical location.

The financial advantage

Boost productivity and improve accuracy

Provide tools that enable a highly collaborative work environment for an increasingly dispersed workforce. Organizations need to deploy a common set of tools that provide secure, personalized access to the information, applications, processes and people that users need to complete their jobs in a more efficient manner. The powerful user platform solution from IBM can help your company:

Improve productivity by increasing levels of communication and collaboration among employees, customers, partners and suppliers.
Provide relevant information to decision makers at all levels in the organization to increase responsiveness.
Provide security-rich, reliable access to mobile employees and improve their ability to meet customer needs.

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