When you buy IBM IBM eServer™ xSeries® technology, include the support services you need—to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability.
We offer service level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes:
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Continuous system monitoring
Exclusive electronic monitoring that helps speeds up problem-solving with automated, early detection of potential problems and system errors.
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Hardware maintenance
World-class remote and onsite hardware problem determination and repair services.
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Software technical support
Unlimited help line calls for fast, accurate answers to your questions during installation and throughout ongoing operations.
Select the core support package you need, below:
Per-system support
If you need support for a single server, or a limited number of servers at one time, we make it easy to buy and easy to use on a per-system basis.
If you need support for a large number of servers across your company, you need more comprehensive coverage that's easy to manage and tailored to your IT environment. We'll help you quickly create a cost-effective package that fits.
